One Virginia Walmart shopper came up with a creative way to avoid the long, slow-moving lines at his local Walmart.
Taking advantage of the store’s apparent lack of employee authentication, he simply went to the store’s stockroom and donned a Walmart employee vest.
After that, he casually and professionally grabbed a cart, loaded four flat-screen televisions onto said cart and simply pushed it out the back of the store, through an emergency exit. “They were (then) loaded into a waiting, full-size SUV,” said a local enforcement statement about the Jan. 14 incident at the Colonial Heights Walmart.
What’s the takeaway here for merchants? Fix your checkout friction before your more creative customers fix it themselves. But in the meantime, please, check employee badges.