Visa, Mastercard Expectations High But Maybe Not High Enough

Clearly, Visa is a believer that grass doesn't grow on a rolling stone. It's harder to stay at the top than it is to get there.

A recent article lauded Visa but wondered if it wasn't being overvalued. We report but don't comment here on the stock market or individual stock performance but we are a big fan of the card brands and would like to compile the reasons Visa has a bright future.

Clearly, Visa is a believer that grass doesn't grow on a rolling stone. It's harder to stay at the top than it is to get there.

Podcast: Beneficial Ownership Defined And Analyzed

As Rich Consulting president Deana Rich explains in this week's paymentfacilitator.com podcast, the Treasury’s beneficial ownership rule announced in May will require banks to perform KYC on all owners with more than 25 percent ownership as well as the person that manages or runs the business, and banks will likely turn that extra work over to ISOs or PFs underwriting merchants or submerchants.

There are different impacts to banks and their PF partners based on the size and ownership/operation structure of the merchant. The largest category of submerchants are sole proprietors or owned by one person, who also runs the business. All PFs are performing KYC on these owners and therefore there is no change to this category.

As Rich Consulting president Deana Rich explains in this week's paymentfacilitator.com podcast, the Treasury’s beneficial ownership rule announced in May will require banks to perform KYC on all owners with more than 25 percent ownership as well as the person that manages or runs the business, and banks will likely turn that extra work over to ISOs or PFs underwriting merchants or submerchants.

Millennials, Seeking Uniqueness, Flock To Klarna To Pay Their Way

Millenials' decreasing use of credit cards and increasing use of debit opens doors for companies like Swedish company Klarna, a payment facilitator that offers mobile and online buyers the choice of traditional payments – charge now—or within 14 days or in installments.

Klarna works seamlessly at checkout, says Klarna North America CEO Brian Billingsley—an email address and zip code is all a shopper needs if not paying immediately. Once that info is inputted it doesn’t need to be entered again at Klarna merchant partners. Billingsley says Klarna gives millennials a little of what they're looking for when shopping, control and uniqueness.

Millenials' decreasing use of credit cards and increasing use of debit opens doors for companies like Swedish company Klarna, a payment facilitator that offers mobile and online buyers the choice of traditional payments – charge now—or within 14 days or in installments.

Meet The New RBI Boss; Same As The Old Boss?

The change in governors of the Reserve Bank of India is no small news, as India is well known for its governmental help with the furtherance of technology in general and fintech in particular.

Under the outgoing governor, Raghuram Rajan, RBI decided to give 11 companies licenses to set up payment banks for the underserved population of the country and this is expected to give rise to an increase in the use of digital banks and wallets. RBI also recently put together a working group of RBI, banking and payments executives to study regulatory issues related to digital banking and fintech.

The change in governors of the Reserve Bank of India is no small news, as India is well known for its governmental help with the furtherance of technology in general and fintech in particular.

If Chargebacks And False Declines Are The Problem, PFs Are A Solution

Chargebacks and false declines present many problems to merchants and issuers alike but where there's complications, there's payment facilitator opportunity, says one risk management expert.

"Whereas merchants may not be familiar with all aspects of payment processing and risk management controls, payment facilitators provide affordable accessibility to systems, knowledge and focused expertise that may otherwise be unattainable," says Marcus Smith, the senior vice president of risk management for processor iPayment Inc. "Due to scale and buying power, payment facilitators can also allow merchants to benefit from their data acquisition, proprietary and third party technology and other value added service that meet the needs of their aggregate clientele. Ultimately, payment facilitators can eliminate various administrative costs and distractions allowing merchants to place their money, time and attention on managing and growing their business."

Chargebacks and false declines present many problems to merchants and issuers alike but where there's complications, there's payment facilitator opportunity, says one risk management expert.

Podcast: A PF Platform Is Born

The payment facilitator model is exploding because of the vast number of small to medium sized merchants who like their lives uncluttered by multiple partners trying to help them run their business, including those that enable them to accept electronic payments. They want the simplicity of valuable services as well as payment ability, and not from two vendors.

But becoming a payment facilitator is no picnic; who's there to help potential payment facilitators who are hesitant to take on the maze of underwriting, compliance, fraud risk, and monitoring despite the growing evidence that market share and revenue can be gained?

The payment facilitator model is exploding because of the vast number of small to medium sized merchants who like their lives uncluttered by multiple partners trying to help them run their business, including those that enable them to accept electronic payments. They want the simplicity of valuable services as well as payment ability, and not from two vendors.

Is $75 Billion In 2016 Mobile In-Store Payments Realistic?

At least one research firm thinks in-store mobile payments, mobile wallets usage, is set to explode in the U.S., despite accounts of slow uptake by consumers and crawling installation of NFC terminals by retailers.

The Business Insider Intelligence's 2016 Mobile Payments Report predicts volume of in-store mobile payments will hit $75 billion this year and $503 billion by 2020. The authors say despite the hurdles of consumer habit and spotty availability, wallets' benefits to both retailers and shoppers, such as security, speedier checkout process and app integration will boost usage quickly and heavily.

At least one research firm thinks in-store mobile payments, mobile wallets usage, is set to explode in the U.S., despite accounts of slow uptake by consumers and crawling installation of NFC terminals by retailers.

EMV Roundup: Security Flaw? Mobile Device Approval And Requirements Update

There was a host of stories last week on the occasion of the 10-month anniversary of the Oct. 15, 2015 EMV migration date. While there have been extensions to the date of transfer of liability from issuers to non-EMV enabled merchants, apparently the story writers couldn’t wait for the more traditional annual lookback. Major data thus far: the U.S. is the only region in the world where chip card usage is lower than chip card deployment and adoption, and is last by far of the globe's six regions in both deployment and use.

Some real developments around EMV took place this past week though, as the pursuit of a more robust infrastructure and consumer acceptance continues:

There was a host of stories last week on the occasion of the 10-month anniversary of the Oct. 15, 2015 EMV migration date. While there have been extensions to the date of transfer of liability from issuers to non-EMV enabled merchants, apparently the story writers couldn’t wait for the more traditional annual lookback. Major data thus far: the U.S. is the only region in the world where chip card usage is lower than chip card deployment and adoption, and is last by far of the globe's six regions in both deployment and use.

Millenials Will Charge Back Into Charging

Recent attention has been paid to lower use of credit card by millennials but the snapshot is worse than the movie, says one analyst.

A survey commissioned by Bankrate and compiled by Princeton Survey Research Associates International shows that more than 60 percent of millennials do not own a credit card. Conversely, 70 percent of people over 30 years old do have at least one credit card. Are card brands panicking, or are their recent moves toward ACH (PayPal/Visa, Mastercard/VocaLink, clearXchange and both brands) a response by diversifying?

Recent attention has been paid to lower use of credit card by millennials but the snapshot is worse than the movie, says one analyst.

India Is Digital Payments Dynamite

India is set to explode in digital payments based on several key metrics: population, number of mobile phone users, Internet users, and smartphone users.

The Boston Consulting Group and Google recently collaborated on a study named Digital Payments 2020: The Making of A $500 Billion Ecosystem In India, painting a bright future in digital payments for several reasons: technology; 10-fold growth in merchant acceptance; rise of data-driven consumer benefits; consolidation leading to simplification; a unified payments interface (UPI) stokes widespread adoption of digital payments; national ID system eases KYC; and non-cash transaction volume will continue to accelerate, surpassing cash transactions by 2023.

India is set to explode in digital payments based on several key metrics: population, number of mobile phone users, Internet users, and smartphone users.

Tribute to Ken Elderts: Mahalo to a Great Friend

The payments world lost a favorite when Ken Elderts passed away Aug. 6.

When he wasn't a payments executive for the Western States Acquirers Association, VeriFone, TASQ Technology, Dejavoo Systems, and most recently AnywhereCommerce, Elderts loved fastpitch softball, airplanes and new technology. Elderts was known for his mentorship, warmth, smiles and hugs.

The payments world lost a favorite when Ken Elderts passed away Aug. 6.

Allpago Grows Using Location Location Location

allpago, one of Latin America's leading payment facilitators, is using a real estate golden rule to achieve stunning growth, mirroring PF growth in the region. Enabling companies globally to do business and accept payments across Latin America, allpago uses locally-preferred credit cards and alternative payment methods via location-based checkout, and recently achieved 150 percent annual growth in transaction volume.

Double Diamond Group president Todd Ablowitz says allpago's dominance is further proof of the power of payment facilitators.

allpago, one of Latin America's leading payment facilitators, is using a real estate golden rule to achieve stunning growth, mirroring PF growth in the region. Enabling companies globally to do business and accept payments across Latin America, allpago uses locally-preferred credit cards and alternative payment methods via location-based checkout, and recently achieved 150 percent annual growth in transaction volume.

Consumers And Card Brands Moving At The Speed Of Money, So Merchants Will Follow

First, Visa and PayPal scratched each other's backs, and industry observers expect it won’t be long until Mastercard and maybe American Express align similarly with PayPal. Then Mastercard announced the purchase of most of U.K. ACH king VocaLink. August 2, Early Warning Services announced that both Visa and MasterCard joined its clearXchange peer-to-peer network.

What will happen next in the maneuvering of card brands gaining major footholds in the world of banking, peer-to-peer payments and ACH?

First, Visa and PayPal scratched each other's backs, and industry observers expect it won’t be long until Mastercard and maybe American Express align similarly with PayPal. Then Mastercard announced the purchase of most of U.K. ACH king VocaLink. August 2, Early Warning Services announced that both Visa and MasterCard joined its clearXchange peer-to-peer network.

Podcast: Transaction Laundering — How Not To Get Taken To The Cleaners

One of the cyberthief's favorite tactics these days is transaction laundering, where the bad guy takes their bad transactions—usually for drugs, gambling, counterfeit goods or human trafficking—and runs them through seemingly good web sites, ones ostensibly trying to sell innocuous products.

There are things that a payment facilitator can do to thwart such efforts and that is the focus of this week's podcast, a re-run from March 30, featuring Deana Rich, president of Rich Consulting.

One of the cyberthief's favorite tactics these days is transaction laundering, where the bad guy takes their bad transactions—usually for drugs, gambling, counterfeit goods or human trafficking—and runs them through seemingly good web sites, ones ostensibly trying to sell innocuous products.

PIN Is Not A Win. Merchants Don’t Get That

Don't pin your hopes on PIN. That's the advice of a report from the Aite Group, which claims that the cost of having to implement PIN for all card transactions, especially for merchants who don’t already have PIN pads, may just not be worth the expense considering the limited impact on fraud and merchant liability.

The report "Chip Cards in the United States: The PIN, PINless, Debit, Credit Conundrum" says because merchants misunderstand fraud and their own liability risks, a large majority (65 percent of those surveyed) are in favor of implementing chip and PIN in EMV card transactions. None of the issuers surveyed were in favor of it.

Don't pin your hopes on PIN. That's the advice of a report from the Aite Group, which claims that the cost of having to implement PIN for all card transactions, especially for merchants who don’t already have PIN pads, may just not be worth the expense considering the limited impact on fraud and merchant liability.

Appealing To Lots Of Merchants Can Be An Awful Strategy

It can't be said enough: If you want to be special, specialize.

The way to success in payment facilitation is not to appeal to as many merchants as possible, it's to appeal to as many of a certain kind of merchants as possible. There are exceptions like bill.com, which targets any business that pays employees, but even then it specializes in one part of what merchants need: to streamline accounts payable and receivable.

It can't be said enough: If you want to be special, specialize.

Take A Deep Breath PFs, Beneficial Ownership Rule Is Not So Bad

First things first: In our opinion, the Treasury's May 11 FinCEN rules are going to impact ISOs and Payment Facilitators alike, in that banks are going to make them follow these new rules.

Although the rule does not speak to ISOs or PFs underwriting merchants or submerchants, we fully believe if you are required to do KYC now -- and ISOs and PFs are required to do KYC now -- they will be required to do the increased KYC under the new rules.

First things first: In our opinion, the Treasury's May 11 FinCEN rules are going to impact ISOs and Payment Facilitators alike, in that banks are going to make them follow these new rules.

Slower Payments Force SMBs To Reluctantly Eat Interchange Costs. Result: PFs Become Saviors

With the average Paydex Index score dropping fast, SMBs are biting the interchange bullet and encouraging payment cards—all to accelerate payments. In step payment facilitators, who know a few things about fast payments and reducing interchange.

Paydex, a Dun & Bradstreet credit rating for businesses, fell 3 percent during the first half of this year from the last six months of 2015, and that followed a 1 percent increase at the end of last year when compared with the first half of 2015. The decline means companies are taking longer to pay their B2B bills, and to compensate, the waiting businesses ask their customers to use credit cards for payments either in full or as deposit so faster consumer payment fills the void left by slower partner payments.

With the average Paydex Index score dropping fast, SMBs are biting the interchange bullet and encouraging payment cards—all to accelerate payments. In step payment facilitators, who know a few things about fast payments and reducing interchange.

PFs See Market Validation In Square’s Soaring Revenue

When Square’s stock price soared from $10.44 during trading Aug. 3 to $11.51 in after-hours trading, it was a powerful harbinger for the PF community. Square has been aggressive, but what the nation’s largest PF has done is a prototype for others to follow. Square can be seen as the standard bearer for all PFs; their success can be a sign of success for PFs worldwide.

"(The stock price) changed because Square reported earnings that proved their strategy and tactics, which were frowned on by Wall Street, actually worked in the quarter," says Todd Ablowitz, president of Double Diamond Group. "Square is doing exactly what we expected. Their massive investment in sales is paying off. I fail to see any segment of their business disappointing."

When Square’s stock price soared from $10.44 during trading Aug. 3 to $11.51 in after-hours trading, it was a powerful harbinger for the PF community. Square has been aggressive, but what the nation’s largest PF has done is a prototype for others to follow. Square can be seen as the standard bearer for all PFs; their success can be a sign of success for PFs worldwide.

India’s Razorpay Onboards A Month Faster Than Rivals

Onboarding merchants in less than a week, nearly a month quicker than what the CEO says is the industry standard, Indian payment facilitator Razorpay has used that impressive stat to sign up more than 8,000 Indian merchants, including mom-and-pops and global chains such as Papa John’s. Not bad for a company that wasn’t even a Mastercard payment facilitator until last year.

A member of Mastercard's Start Path program since 2015, Razorpay is precisely how the card brand envisions signing 40 million merchants by 2020. The challenges are as plentiful as the opportunities.

Onboarding merchants in less than a week, nearly a month quicker than what the CEO says is the industry standard, Indian payment facilitator Razorpay has used that impressive stat to sign up more than 8,000 Indian merchants, including mom-and-pops and global chains such as Papa John’s. Not bad for a company that wasn’t even a Mastercard payment facilitator until last year.
Mastercard has aggressive goals-and has failed to show how they will meet them. That's one of several reasons for the card brand's reliance-nay, dependence-on payment facilitators. PFs are not helpful to MC's strategy: They are the only thing that gives it a chance to work.

Payment facilitators are absolutely crucial to Mastercard's stated goal of adding 40 million micro and small merchants to its base in five years. Banks can't provide the tech necessary to onboard so large a number, says Double Diamond Group president Todd Ablowitz in this week's podcast, and onboarding—speedy onboarding—is a specialty of payment facilitators.

Mastercard has aggressive goals-and has failed to show how they will meet them. That's one of several reasons for the card brand's reliance-nay, dependence-on payment facilitators. PFs are not helpful to MC's strategy: They are the only thing that gives it a chance to work.

Microsoft And An Australian Mum; The Next PFs?

Small business is booming; sometimes it needs a payment facilitator and sometimes it becomes one. Sometimes huge business takes the plunge too.

Microsoft this past week introduced a Microsoft Office Service named Microsoft Bookings, designed to ease scheduling of appointments for business owners between themselves, employees and customers. It's a short leap to see that businesses could ask customers making appointments to pay first or lock in a date with a deposit. MindBody comes to mind, with its focus on wellness businesses and appointment bookings and payment enabling.

Small business is booming; sometimes it needs a payment facilitator and sometimes it becomes one. Sometimes huge business takes the plunge too.

#Brentrance: Mastercard Buys VocaLink, Now Rules Britannia ACH

MasterCard thinks the U.K. is a jolly good place to do business. With its $920 million purchase of processor VocaLink, the card brand gets a firm owned by 13 U.K. banks that did 11 billion transactions in 2015, but that gaudy number might be the milk and sugar in the cup of tea that is a platform it coveted.

The same day Visa made an ACH-related move by partnering with PayPal so the two mega brands putting their money in bank accounts is no coincidence. ACH represents 50 percent of total electronic payment flows across the world's 50 largest countries.

Mastercard thinks the U.K. is a jolly good place to do business. With its $920 million purchase of processor VocaLink, the card brand gets a firm owned by 13 U.K. banks that did 11 billion transactions in 2015, but that gaudy number might be the milk and sugar in the cup of tea that is a platform it coveted.

PF Podcast: PayPal-Visa Deal Is A Win-Win For Fintech

PFs, make sure your PayPal and Visa relationships are strong. PF giant PayPal and card brand titan Visa each struck digital gold from a partnership announced last week: PayPal can be used with contactless payments because it gets access to Visa's tokenization feature, while Visa gets access to PayPal's 188 million users and can sell issuers on a differentiator the other brands don’t have.

Rick Oglesby, principal of AZ Payments Group and a partner of Double Diamond Group, says on this week's paymentfacilitator.com podcast that frictionless speedy payment processes drives the deal on both ends. PayPal has the signups to cut down a step at checkout while Visa has the rails to decrease the time it takes for PayPal to get paid by banks.

PFs, make sure your PayPal and Visa relationships are strong. PF giant PayPal and card brand titan Visa each struck digital gold from a partnership announced last week: PayPal can be used with contactless payments because it gets access to Visa's tokenization feature, while Visa gets access to PayPal's 188 million users and can sell issuers on a differentiator the other brands don’t have.

Non-Profit PFs Won’t Like This – Facebook, The Latest PF, Is Going To Take Your Share

Facebook is charging back into the payments space but this time charging hard -- taking 5% on every donation it processes through its recently launched non-profit features, announced to page administrators Tuesday. Facebook introduced a Donate button for 19 select non-profits in 2013, but didn't charge a fee, instead sending 100 percent of donations to the charity. The social media giant says of each donation made through Donate buttons that keep donors on a non-profit's page:

"We’re committed to building products that make it as easy and safe as possible for people to contribute to the causes they care about. To make this possible, starting in August, 2% of contributions will be used to cover a portion of the costs of nonprofit vetting, security, and fraud protection, operational costs and payment support and 3% of contributions will go to payment processing. The remaining 95% will go straight to the nonprofit. Facebook's goal is to create a platform for good that’s sustainable over the long-term, and not to make a profit from these charitable giving tools.”

Facebook is charging back into the payments space but this time charging hard -- taking 5% on every donation it processes through its recently launched non-profit features, announced to page administrators Tuesday. Facebook introduced a Donate button for 19 select non-profits in 2013, but didn't charge a fee, instead sending 100 percent of donations to the charity. The social media giant says of each donation made through Donate buttons that keep donors on a non-profit's page:

On China’s Payments SuperHighway, Regulators Stomp The Brakes And AsiaPay Hits The Gas

When you drive on rough roads you don't have to slow down, but you do steer more carefully, guiding your car to smoother surfaces. Chinese payment facilitator AsiaPay is welcoming China's recent regulation tightening as a move to help clean up the country's payments industry's fraud-infested reputation. AsiaPay is reading the new road sign as it zooms by, according to our interview with its CEO Joseph Chan, a key player in the massive payments market that is China.

How massive? In their 2015 report on global payments, Capgemini and the Royal Bank of Scotland said China's non-cash transaction volume growth in 2013 led the world's countries at 37 percent, with the region they call Emerging Asia (India, China, Hong Kong and other Asian countries) leading global regions with more than 21 percent growth. Alipay and WeChat are the dominant third party service providers in the online and mobile payments. ApplePay and SamsungPay have entered the market as well, though they use NFC rather than the QR code conduit favored by Alipay and WeChat.

When you drive on rough roads you don't have to slow down, but you do steer more carefully, guiding your car to smoother surfaces. Chinese payment facilitator AsiaPay is welcoming China's recent regulation tightening as a move to help clean up the country's payments industry's fraud-infested reputation. AsiaPay is reading the new road sign as it zooms by, according to our interview with its CEO Joseph Chan, a key player in the massive payments market that is China.

Hug a Payment Facilitator, Save A Tree

Payment facilitators are helping to save the planet. By enabling electronic and mobile payments for all sorts of markets – like lunch money and rent and race registrations-- that used checks and cash before, less paper is being used, and less paper needed means more trees left standing to produce more oxygen. That's not a stretch at all.

One such example of a new marketplace is Bill.com, which allows small- and medium-sized companies to electronify the entire accounts payable and accounts receivable process, chopping waiting times for both parties using it. And while Bill.com facilitates payments, it is not a payment facilitator, also not a stretch.

Payment facilitators are helping to save the planet.
By enabling electronic and mobile payments for all sorts of markets – like lunch money and rent and race registrations-- that used checks and cash before, less paper is being used, and less paper needed means more trees left standing to produce more oxygen. That's not a stretch at all.

Global Mobile Brew Is Strong

Turkish coffee is almost as strong as Turkish use of mobile devices for banking and shopping and payments, but not as strong as the payments industry action in Europe. The Turks led a group of 15 countries in most of the categories of questions asked about mobile device usage for a recently released report on mobile banking, mobile shopping and mobile payments conducted for ING International by Ipsos.

The report is titled ING International Survey Mobile Banking 2016 but as ING economist Ian Bright explains, one thing has led to another, as it usually does in fintech, and banking only scratches the surface now, four years after its first mobile banking report.

Turkish coffee is almost as strong as Turkish use of mobile devices for banking and shopping and payments, but not as strong as the payments industry action in Europe. The Turks led a group of 15 countries in most of the categories of questions asked about mobile device usage for a recently released report on mobile banking, mobile shopping and mobile payments conducted for ING International by Ipsos.

Podcast: MAC Wants YOU To Learn Payment Facilitator Mastery

If you want to hang out at the Federal Reserve Bank of Atlanta, exchanging payment facilitator information and battle scars, you only need to join the Merchant Acquirers Committee (MAC). New and veteran payment facilitators can climb their steep learning curve with help from the members of the MAC; experienced peers, vendors, lawyers, government representatives and card brands exchange information and lessons learned to advance the cause of the payments industry.

"Membership in MAC is a huge opportunity because you can apply your questions to a wealth of knowledge from years and years of experience," said Dione Hodges, MAC's senior director of risk management. "From a payment facilitator standpoint, what you've found challenging today someone has already experienced previously."

If you want to hang out at the Federal Reserve Bank of Atlanta, exchanging payment facilitator information and battle scars, you only need to join the Merchant Acquirers Committee (MAC). New and veteran payment facilitators can climb their steep learning curve with help from the members of the MAC; experienced peers, vendors, lawyers, government representatives and card brands exchange information and lessons learned to advance the cause of the payments industry.

Podcast: The Forming Of A PF Platform

The payment facilitator model is exploding because of the vast number of small to medium sized merchants who like their lives uncluttered by multiple partners trying to help them run their business, including those that enable them to accept electronic payments. They want the simplicity of valuable services as well as payment ability, and not from two vendors.

But becoming a payment facilitator is no picnic; who's there to help potential payment facilitators who are hesitant to take on the maze of underwriting, compliance, fraud risk, and monitoring despite the growing evidence that market share and revenue can be gained?

The payment facilitator model is exploding because of the vast number of small to medium sized merchants who like their lives uncluttered by multiple partners trying to help them run their business, including those that enable them to accept electronic payments. They want the simplicity of valuable services as well as payment ability, and not from two vendors.

Chargeback Mitigation Date Is Nigh For Visa While MasterCard Says It Has Already Begun

July 22 is TVIF --Thank Visa It's Friday – for non-EMV compliant merchants, especially small merchants and the payment facilitators who target them. That day Visa will ease the burden on merchants not yet compliant with EMV hardware and/or certification of that hardware by blocking all U.S. counterfeit fraud chargebacks under $25 until April 2018.

It's a big deal that the giant brand is paying attention to the little guys, who not only win financially but also save time and headaches involved with chargebacks.

July 22 is TVIF --Thank Visa It's Friday – for non-EMV compliant merchants, especially small merchants and the payment facilitators who target them. That day Visa will ease the burden on merchants not yet compliant with EMV hardware and/or certification of that hardware by blocking all U.S. counterfeit fraud chargebacks under $25 until April 2018.

Alipay To Begin Conquest Of Munich And Beyond

In two weeks, Chinese tourists landing at Munich Airport will be able to use coupons sent to them through their mobile devices by retailers in the terminals. They will get a notification, directions to the retailer with the coupon, then once they bring the item to the POS, have a bar code scanned without worrying over currency conversion.

Alipay, a mobile payment app run by Alibaba partner Ant Financial, will be accepted in all POS terminals run by German processor Wirecard, which struck a deal with the company that operates 69 shops inside the airport. Markus Eichinger, head of mobile services at Wirecard, which is acting as both acquiring bank and processor for Alipay, gave an interview to paymentfacilitator.com just after coming from the partnership's final testing session.

In two weeks, Chinese tourists landing at Munich Airport will be able to use coupons sent to them through their mobile devices by retailers in the terminals. They will get a notification, directions to the retailer with the coupon, then once they bring the item to the POS, have a bar code scanned without worrying over currency conversion.

The Payments Standard Bearers Are Waking Up To The Payment Facilitator Opportunity (And Threat)

There is growing realization among researchers that the payment facilitator model is a rocket ship, and that old models in the payments industry have slowed their rolls at the PFs' expense. Major players are now saying what we’ve been shouting from the rooftops for years.

In the past three years, I said: "We are seeing more ISOs looking to do frictionless on-boarding and move into aggregation. Support for the aggregation model among acquirers is also increasing."

There is growing realization among researchers that the payment facilitator model is a rocket ship, and that old models in the payments industry have slowed their rolls at the PFs' expense. Major players are now saying what we’ve been shouting from the rooftops for years.

It Was Hip To Be Square In Portland

Not only can small merchants ride the coming wave of mobile payments, they can make more in tips. That was part of the fun learned from a two-month Square promotion in Portland, Ore., that ended last week. The drive highlighted the company's NFC/chip readers in a marketing siege of a city chosen for the tactic because of its high implementation of the new Square hardware and its commerce counterculture.

Apple got in on the techfest because its wallet Apple Pay is the other side of the two-way connection Square needs to boost not only wallet use but comfort with wallet use. Apple hosted a merchant tutorial on Apple Pay in one of its stores one day during the Square campaign.

Not only can small merchants ride the coming wave of mobile payments, they can make more in tips. That was part of the fun learned from a two-month Square promotion in Portland, Ore., that ended last week. The drive highlighted the company's NFC/chip readers in a marketing siege of a city chosen for the tactic because of its high implementation of the new Square hardware and its commerce counterculture.

Podcast: Vantiv’s Danner Calls Payfacs ‘Epitome of Tech Companies’

Chuck Danner, GM of Payfacs for processor Vantiv, admires not only the software expertise of payfacs but also their creative nature in finding new verticals to help with their value-adds and efficiencies. "We're reliant on these companies for new ideas," Danner said in this week's edition of the PaymentFacilitator.com podcast.

Danner said payfacs are ideal for emerging markets that were either less complicated, non-existent or not tech-enabled, such as healthcare, ride-sharing, crowd funding and vending machines. Because the payfac model is so young, the need and opportunities for payfacs are outpacing the supply. "Growth is phenomenal," Danner said, but closing that gap will take "maturity and time."

Chuck Danner, GM of Payfacs for processor Vantiv, admires not only the software expertise of payfacs but also their creative nature in finding new verticals to help with their value-adds and efficiencies. "We're reliant on these companies for new ideas," Danner said in this week's edition of the PaymentFacilitator.com podcast.

Visa Puts Signature On Skirmish With Retailers

Visa filed a suit against Walmart June 30, the latest volley in a legal shootout with large retailers over EMV, chip-and-PIN and signature policies. "To me, it’s a clear escalation in the battle, said Rick Oglesby, president of AZ Payments Group and a partner at Double Diamond Group. "It’s never a good thing to be wrapped up in a public dispute with one of your largest and most influential customers, and the networks versus Walmart has been ongoing for many years."

The suit claims Walmart surreptitiously tested a process in which shoppers were not given the choice to verify their Visa debit card purchases with a signature. It's the most recent salvo in a battle among Visa and large retailers over the use of either signatures or PINs to verify transactions.

Visa filed a suit against Walmart June 30, the latest volley in a legal shootout with large retailers over EMV, chip-and-PIN and signature policies. "To me, it’s a clear escalation in the battle, said Rick Oglesby, president of AZ Payments Group and a partner at Double Diamond Group. "It’s never a good thing to be wrapped up in a public dispute with one of your largest and most influential customers, and the networks versus Walmart has been ongoing for many years."

Master Caveats In UK MasterCard Mega Payout Story

Here's a few examples of sensational headlines from July 6: "MasterCard faces £19bn claim over excessive fees; UK card users could claim hundreds in compensation"; "MasterCard facing £19bn rip-off payout: Millions could each get £450 back following case over charges imposed for processing payments"; "MasterCard could be forced to pay back £450 each to millions of customers - are you one of them?"

Here's one example of sober reckoning from a UK payments consultant: "It is a little early for consumers to be spending their £400 ‘windfalls’ just yet," said Tim Buckingham, a lawyer and director of Payment Services Consulting Ltd., a company providing risk and legal advice to the payments community. "This is certainly not the obvious ‘win’ that is being portrayed in the British press who have, in recent years, found it increasingly easy to attack the UK’s beleaguered banking system."

Here's a few examples of sensational headlines from July 6: "MasterCard faces £19bn claim over excessive fees; UK card users could claim hundreds in compensation"; "MasterCard facing £19bn rip-off payout: Millions could each get £450 back following case over charges imposed for processing payments"; "MasterCard could be forced to pay back £450 each to millions of customers - are you one of them?"

J.P. Morgan To Incubate FinTech Talent

Private fintech companies attracted almost $6 billion in funding in the first quarter of 2016, according to a CB Insights report. Nearly half of that global number was from three deals, but it's clear there's investment to be had with the right idea, software, gadget or app. J.P. Morgan is investing too, this week (June 30) announcing In-Residence, a program to help fintech startups develop their work using J.P. Morgan's resources.

Each residency is for six months, with a rolling application process, according to Brian Marchiony, managing director of communications for J.P. Morgan. Applicants can expect a decision in six weeks or less, according to the In Residence website.

Private fintech companies attracted almost $6 billion in funding in the first quarter of 2016, according to a CB Insights report. Nearly half of that global number was from three deals, but it's clear there's investment to be had with the right idea, software, gadget or app. J.P. Morgan is investing too, this week (June 30) announcing In-Residence, a program to help fintech startups develop their work using J.P. Morgan's resources.

Podcast: Brexit Effect and Kroger-Visa Battle

Payfacs can benefit from any complications caused by the Brexit referendum result because more confusion and regulatory conundrums will drive merchants to find a third party to navigate the maze, says Evan Schuman, editor in chief of PaymentFacilitator.com in this week's podcast. Schuman detailed the fallout from the Brexit vote that's throwing the Old World into a tizzy.

Payfacs can benefit from any complications caused by the Brexit referendum result because more confusion and regulatory conundrums will drive merchants to find a third party to navigate the maze, says Evan Schuman, editor in chief of PaymentFacilitator.com in this week's podcast. Schuman detailed the fallout from the Brexit vote that's throwing the Old World into a tizzy.

Schuman also authored a look into the recent Kroger lawsuit involving Visa over an EMV kerfuffle. Schuman says it's another example of a major retailer putting up its fists over rules and policies.

Payfacs can benefit from any complications caused by the Brexit referendum result because more confusion and regulatory conundrums will drive merchants to find a third party to navigate the maze, says Evan Schuman, editor in chief of PaymentFacilitator.com in this week's podcast. Schuman detailed the fallout from the Brexit vote that's throwing the Old World into a tizzy.

MasterCard Small Merchant Expansion Commitment Should Shake Up PF Game

Payment facilitators and payment facilitators to be: on your marks, get set…Go!

MasterCard on Monday (June 27) announced a plan to add 40 million micro and small merchants to its base in five years. Double Diamond Group president Todd Ablowitz said that spells huge opportunity for both existing payment facilitators and near-term startups. "This is staggeringly important," Ablowitz said.

Payment facilitators and payment facilitators to be: on your marks, get set…Go!

MasterCard on Monday (June 27) announced a plan to add 40 million micro and small merchants to its base in five years. Double Diamond Group president Todd Ablowitz said that spells huge opportunity for both existing payment facilitators and near-term startups.

"This is staggeringly important," Ablowitz said.

Kroger Details Its Fun-Filled Visa Negotiations

Have retailers suddenly started developing backbones, in terms of pushing back on payments companies? On Monday (June 27), Kroger sued Visa about how it was implementing EMV, in much the same way that Walmart and Home Depot have done. This follows Walmart kicking Visa out of Canada and a major German company rejecting PayPal after PayPal apologized and reinstated it. Did somebody spike the NRF water fountains with super-caffeine or something? Or have merchants decided that they can push back on payments giants with little risk of meaningful pain?

EMV rules seems to have been the PIN straw that broke the POS camel's back, as even Apple Pay has suffered performance degradations following EMV migrations. The big picture arguments about security—that it's blindingly obvious that PIN is far more secure than signature—are obscured by the reality that this is really a fight about interchange fees. And the EMV argument that the path to PIN must be glacially slow or else American consumers will freak out from the change, despite the fact that most are quite used to PINs from ATMs and debit cards, is frighteningly valid. And here it is in the land of EMV rules that grocery giant Kroger makes it stand.

Have retailers suddenly started developing backbones, in terms of pushing back on payments companies? On Monday (June 27), Kroger sued Visa about how it was implementing EMV, in much the same way that Walmart and Home Depot have done. This follows Walmart kicking Visa out of Canada and a major German company rejecting PayPal after PayPal apologized and reinstated it. Did somebody spike the NRF water fountains with super-caffeine or something? Or have merchants decided that they can push back on payments giants with little risk of meaningful pain?

For Brexit Payments, A Big PF Opportunity

In the aftermath of the Brexit vote in the U.K., some payments professionals were panicked given the huge number of European Union payments regulations at play. A U.K. that went its own way on payments—just as it did with monetary policy when it stuck with the Pound and never embraced the Euro—could cause confusion and other problems with cross-border transactions.

This issue is critical for payment facilitators for two reasons. First, one of the biggest values offered by PFs is that PFs offer a way for merchants to sidestep payments complexities. With all of this uncertainty throughout the European payments world, confusion could easily make merchants far more open to the idea of bringing in a PF, as a guard against having to deal with a wide range of potentially changing payments rules. Secondly, the other dominant value offered by PFs are services for merchants that go way beyond what is currently offered. Those services include a wide range of offerings, but ways to effortlessly manage cross-border payments in a post-EU payments world would certainly be among them.

In the aftermath of the Brexit vote in the U.K., some payments professionals were panicked given the huge number of European Union payments regulations at play. A U.K. that went its own way on payments—just as it did with monetary policy when it stuck with the Pound and never embraced the Euro—could cause confusion and other problems with cross-border transactions.

PayPal Reinstates German Company, Apologizes. Company: Thanks, But No Thanks

On Wednesday (June 22), a German company that had been cut off from payments from PayPal because of German privacy rules lashed back at PayPal. PayPal had backed down, apologized and reinstated the company, but the German firm said it was too angry with PayPal to necessarily return.

This started out as a tale of regulatory disclosures gone wacky and ended up as a story about companies deciding there is only so much payments guff they'll take before rebelling. That second tale started with Walmart's payments heresy move, as it stopped accepting Visa in Canada. The beginning of this tale happened last week, when PayPay insisted on information from the file-sharing company, Seafile, that the company couldn't provide due to German privacy rules.

On Wednesday (June 22), a German company that had been cut off from payments from PayPal because of German privacy rules lashed back at PayPal. PayPal had backed down, apologized and reinstated the company, but the German firm said it was too angry with PayPal to necessarily return.

Gaming Payments Gets Serious: Tencent Drops $8.6 Billion On Game Firm

Of all of the various payments hotspots that payment facilitators need to focus on, gaming—and all of its in-app potential—may be the one of the most lucrative. Witness Tencent Holdings Ltd., which this week confirmed plans to drop $8.6 billion to buy an 84 percent slice of the Finnish maker of the Clash Of Clans mobile game.

Games generate one payment for the initial purchase—which, for a popular game, is tantalizing enough on its own—and then a potentially unlimited number of follow-on purchases as players purchase new weapons or characters or cheats or various upgrades. Game companies are generally great at creating the games, but they need help facilitating effortless payments within those games. Enter PFs.

Of all of the various payments hotspots that payment facilitators need to focus on, gaming—and all of its in-app potential—may be the one of the most lucrative. Witness Tencent Holdings Ltd., which this week confirmed plans to drop $8.6 billion to buy an 84 percent slice of the Finnish maker of the Clash Of Clans mobile game.

Will Police Take Payments During Traffic Stops?

For the payments geeks among us, transaction processing can be arresting. But in a bizarre twist, some police are doing both: arresting and processing payments and doing them both in the middle of a traffic stop on the side of the road. Will the familiar flashing-red-light refrain soon be "License, registration and Visa card, please?" In Oklahoma City, the answer might be "yes."

This all comes from a bid request that started with the Oklahoma Department of Public Safety to a Fort Worth supplier named ERAD Group Inc., which specializes in payment offerings for law enforcement.

For the payments geeks among us, transaction processing can be arresting. But in a bizarre twist, some police are doing both: arresting and processing payments and doing them both in the middle of a traffic stop on the side of the road. Will the familiar flashing-red-light refrain soon be "License, registration and Visa card, please?" In Oklahoma City, the answer might be "yes."

How To Get Cracking On Your PayFac-ing

There are at least two great reasons to jump into the payment facilitator game-- increased revenues and market share—and many many tools to help. One of those tools is advice from the hard-won success achieved by those who have made the leap.

In a session on the ins and outs of starting a payfac at the second annual Payment Facilitator Day at Transact16 in April, Kevin Harris of RunSignUp said training people was more of a challenge than software concerns, and David Weiss of Yapstone shared the difficulties of international expansion. Nick Starai of gateway tech company NMI told the audience to concentrate on the business they know best rather than focus on technological bells and whistles. The highlights of the discussion fill this week's paymentfacilitator.com podcast, the next best thing to having been there.

There are at least two great reasons to jump into the payment facilitator game-- increased revenues and market share—and many many tools to help. One of those tools is advice from the hard-won success achieved by those who have made the leap.

Fraud And Compliance And Rules, Oh My!

The pain of keeping all the rules and regulations straight for a payment facilitator is only exceeded by the pain of not keeping them straight. A PF has to protect itself from merchant problems with underwriting and monitoring, while adhering to the mandates from card brands and acquirers. It's a lot now, but as everyone knows, there's more coming.

As heard in this week's edition of the PaymentFacilitator.com podcast, the best PFs can do to mitigate excessive regulation from without is to do more within, said Rich Consulting president Deana Rich, moderator of the session Emerging Threats Cage Match: Compliance v. Fraud at the second annual Payment Facilitator Day at Transact 16 in April.

The pain of keeping all the rules and regulations straight for a payment facilitator is only exceeded by the pain of not keeping them straight.

A PF has to protect itself from merchant problems with underwriting and monitoring, while adhering to the mandates from card brands and acquirers. It's a lot now, but as everyone knows, there's more coming.

Apple Pay Announcement Looks Like A Zero But Could Be A Hero

As exciting as Apple’s annual World Wide Developers Conference can be, the news from Monday’s keynote seemed on its face sort of ho-hum for payment facilitators. The new abilities within the upcoming release of the iOS 10 mobile and macOS desktop software updates are for now merely more options that PFs have to consider along with their merchant clients. The long term view of these Apple payment moves is scintillating however, given the higher incomes of iOS and MacOS users and the huge gap between what they spend on apps compared to Android users.

The features will allow merchants to add Apple Pay to their Safari browser shopping portal’s payment suite, and for merchants to develop apps for iMessage users to use for P2P transactions. In the short term, there are challenges. Shoppers with desktops must have not only a Mac, for communicating with the iPhone or Apple Watch that authenticates the payment, but the Safari browser that Apple owns.

As exciting as Apple’s annual World Wide Developers Conference can be, the news from Monday’s keynote seemed on its face sort of ho-hum for payment facilitators. The new abilities within the upcoming release of the iOS 10 mobile and macOS desktop software updates are for now merely more options that PFs have to consider along with their merchant clients. The long term view of these Apple payment moves is scintillating however, given the higher incomes of iOS and MacOS users and the huge gap between what they spend on apps compared to Android users.

BIN There, But Many Forgot To Done That

The BIN is such a critical part of transactions today that it's taken for granted. And even though it's been said ad nauseum for many years that we're running out of BIN numbers and that a new approach is needed. And ISO's imminent 8-digit BIN standard is intended to address the problem, but the deep integration of BIN means that the transition won't be easy.

Double Diamond President Todd Ablowitz is arguing that this could prove calamitous—necessary but calamitous. The potential damage could be severe, but relatively short-lived. It will be short-lived because updating systems will be relatively straight-forward. The disastrous part is he fears that a very large number of people won't initially realize how critical the BIN change is and then will get hit with oceans of declined transactions until they realize it's all about the BIN change. "People aren't taking actions because they don't realize how much this is actually a really big deal," Ablowitz said. "Because the BIN is used for so very much, if you don't have your BIN set properly, you're not going to know until it's too late."

The BIN is such a critical part of transactions today that it's taken for granted. And even though it's been said ad nauseum for many years that we're running out of BIN numbers and that a new approach is needed. And ISO's imminent 8-digit BIN standard is intended to address the problem, but the deep integration of BIN means that the transition won't be easy.

Alibaba-Backed PayTm Struggles With Global Payments. What Chance Do Others Have?

A brutal reminder of how convoluted and treacherous mobile cross-borders are today was shared by Paytm on Friday (June 10). That's when the Alibaba-backed wallet said that it can't be used for overseas payments based on current regulations, requiring instead that wallet users pay in Indian rupees.

Let's be clear. Paytm is no slouch among mobile wallets and it's backed by Alibaba—the multinational's multinational. If Paytm and its partners can't navigate payments from country to country, that's frightening. "While the mobile technology can create lower cost and friction free alternatives for cross border small value payments, the same is subject to licensing under FEMA (Foreign Exchange Management Act, 1999). Any cross border payments services by the payments bank will be offered subject to FEMA authorizations and RBI approvals. As such, the current Paytm Wallet cannot be used for overseas payments," the Paytm statement said. "As per the existing authorization, the wallet can only be used in India and any impression that the existing Prepaid Payment Instruments (PPI) semi closed wallet can directly used offshore/for cross border transactions is unintentional."

A brutal reminder of how convoluted and treacherous mobile cross-borders are today was shared by Paytm on Friday (June 10). That's when the Alibaba-backed wallet said that it can't be used for overseas payments based on current regulations, requiring instead that wallet users pay in Indian rupees.

Square Finally Settles Its Ren Holding Lawsuit

After seven years of back-and-forth legal bickering and on the eve of a civil trial, Square on Friday (June 10) blinked and finally settled with Ren Holdings 3 and Robert Morley. The case was the quintessential Silicon Valley founder tiff, involving arguments over who really came up with the key parts of the idea that launched the now-powerful payment facilitator player. (Why do we never see pitched legal battles over who came up with the idea for companies that quickly fizzled and died? Just asking….)

The particular ideas that were mostly at issue were the patent for Square's payment card reader—seems that glass art business owner Jim McKelvey's name was left off, after he allegedly pointed out the payment flaw that was the essence of Square's raison d'etre—and other mobile payment approaches. The argument is that McKelvey came up with the idea and that he discussed it with Jack Dorsey—now the CEO of Square and, in his spare time, Twitter—and Morley. These arguments are classic Silicon Valley. Whose implementation idea is it? The person who noticed the problem and had a vague idea how to make it work, the more technical person who figured out a precise way to make it work, the specialist (in this case, payments expertise) who amended all of the above to work best with the rules and infrastructure of existing reality or the business person who figured out the way to let it generate revenue and profits? It's usually something close to a true collaboration—which makes splitting up the money later more challenging. Also, these interactions are rarely transcribed, beyond some e-mails and texts. If key meetings happened in person, egos and greed-fueled memories dominate. Hello, judge and jury.

After seven years of back-and-forth legal bickering and on the eve of a civil trial, Square on Friday (June 10) blinked and finally settled with Ren Holdings 3 and Robert Morley. The case was the quintessential Silicon Valley founder tiff, involving arguments over who really came up with the key parts of the idea that launched the now-powerful payment facilitator player. (Why do we never see pitched legal battles over who came up with the idea for companies that quickly fizzled and died? Just asking….)

CFBP Wants Payments Firms To Police Consumers

In a telling lawsuit, the U.S. Consumer Financial Protection Bureau (CFPB) on Monday (June 6) sued processor Intercept Corp. and two of its executives for"enabling unauthorized and other illegal withdrawals from consumer accounts by their clients" and ne having "turned a blind eye to blatant warning signs of potential fraud or lawbreaking by its clients."

This move is interesting in that it places processors—and, presumably, others in the payments arena—in the role of quasi-law-enforcement. Is a mobile carrier to blame if customers use their phones to make obscene phonecalls, sell drugs or arrange murders? Is a hardware store to blame if someone buys a hammer and uses it to attack someone?

In a telling lawsuit, the U.S. Consumer Financial Protection Bureau (CFPB) on Monday (June 6) sued processor Intercept Corp. and two of its executives for"enabling unauthorized and other illegal withdrawals from consumer accounts by their clients" and ne having "turned a blind eye to blatant warning signs of potential fraud or lawbreaking by its clients."

Feds Peer Into Payments Regulatory Crystal Ball—And Get Headaches

For whatever consolation it offers, the feds overseeing payments-related regulatory issues are as apprehensive as payment facilitators. As the payments world is undergoing massive change in new and different ways of handling payments—an area where PFs lead—Justice and Treasury top brass are struggling to figure out the right ways to execute oversight.

Indeed, there's even talk of adopting a European-like saferoom approach, where startups have a limited window to explore and innovate without worrying about regulators cracking down. It's a saferoom in the sense that no idea is too risky to not be explored, even for a limited period of time. In other words, regulators are toying with the idea of whether it's sometimes best to not regulate at all.

For whatever consolation it offers, the feds overseeing payments-related regulatory issues are as apprehensive as payment facilitators. As the payments world is undergoing massive change in new and different ways of handling payments—an area where PFs lead—Justice and Treasury top brass are struggling to figure out the right ways to execute oversight.

NRF Mounts An Impressive Takedown Of PCI

The National Retail Federation (NRF) has never been a huge fan of the PCI Security Council. But in a detailed note sent to the U.S. Federal Trade Commission (FTC) late last month, NRF's lawyers crafted an impressive takedown of PCI, arguing that PCI represents a monopoly-like attempt by the card brands to control retailers.

The trigger for the FTC letter appears to be concerns that the FTC might incorporate PCI compliance with recommendations it is preparing—a move that would solidify and increase PCI's leverage and power. This is one of these arguments that is best articulated in the abstract. At the legal abstract hypothetical level, NRF makes an impressive-sounding case that PCI is indeed a powerplay by the cardbrands.

The National Retail Federation (NRF) has never been a huge fan of the PCI Security Council. But in a detailed note sent to the U.S. Federal Trade Commission (FTC) late last month, NRF's lawyers crafted an impressive takedown of PCI, arguing that PCI represents a monopoly-like attempt by the card brands to control retailers.

PF Day 16: Value Adds And New Verticals Are The Tickets To Vast Opportunities

One of the six sessions at last month’s 2nd Annual Payment Facilitator Day at the ETA TRANSACT 2016 in Las Vegas was titled “New Verticals in Payments: Why The PF Model Makes It Happen,” and featured Double Diamond Group president Todd Ablowitz and executives who have successfully added payment facilitating to their toolboxes.

As heard on this week’s PaymentFacilitator.com podcast, Ablowitz provided eye-popping growth numbers and made it clear just how many software as a service vendors could benefit from becoming a payment facilitator: nearly 13,000 that could add not only value to merchants but boost their margins.

One of the six sessions at last month’s 2nd Annual Payment Facilitator Day at the ETA TRANSACT 2016 in Las Vegas was titled “New Verticals in Payments: Why The PF Model Makes It Happen,” and featured Double Diamond Group president Todd Ablowitz and executives who have successfully added payment facilitating to their toolboxes.

PFs May Not Know Mobile Wallet Users As Well As They Think

When the new Auriemma Consulting Group Mobile Pay Tracker report was released on Tuesday (May 31), it delivered some surprises. For example, most mobile wallet consumers do not have their favorite (aka most used) card as the default card in their mobile wallet. Even in April 2016, most mobile users (57 percent) don't have the technology to do almost any mobile payments. The report also detailed the higher incomes of iOS users compared with Android.

Even one of the non-surprising details of the report—that tech brands are more trusted than financial brands-is interesting in its scope, with "banks/financial institutions" getting roughly one-third of the trust points awarded to Apple and performing only slightly better when compared with Google and Samsung. (Note: The exact phrasing of the question is unclear. If the choice was literally "banks/financial institutions," that might not be fair to compare a nameless vertical against specific brands. Had they, however, compared Chase and Wells Fargo to Apple and Google, that would have been more, please forgive me, apples-to-apples.)

When the new Auriemma Consulting Group Mobile Pay Tracker report was released on Tuesday (May 31), it delivered some surprises. For example, most mobile wallet consumers do not have their favorite (aka most used) card as the default card in their mobile wallet. Even in April 2016, most mobile users (57 percent) don't have the technology to do almost any mobile payments. The report also detailed the higher incomes of iOS users compared with Android.

New Treasury Rules Mean Huge PF Changes

A new set of rules announced by the U.S. Treasury Department in May will force payment facilitators to reveal not only who owns a company, but also whoever controls and/or manages it. This will mean a lot more information will have to be revealed about charities, non-profits and other PF-friendly businesses. The new rules requires that each owner who has more than 25 percent of ownership must be identified, along with anyone who controls or manages the operations, whether or not they are an owner. On the plus side, these rules are not retroactive and won't even start kicking in until July 11, 2016, with required implementation not happening until May 11, 2018.

What are the key PF implications? "PFs that deal in small mom and pops will have no change when there is one owner and she/he is in control," said Deana Rich, head of Rich Consulting. "PFs will have a big change if there are two owners—such as a husband and wife each with 50 percent. In the past, only one was necessary. Now it will be two. But there's an added string. If their kid runs the business, now (the son/daughter) will be required to be IDed as well."

A new set of rules announced by the U.S. Treasury Department in May will force payment facilitators to reveal not only who owns a company, but also whoever controls and/or manages it. This will mean a lot more information will have to be revealed about charities, non-profits and other PF-friendly businesses.

A Scary Peek Into Square’s New Privacy Policy

Most privacy policies and terms of service—especially with payments companies—are indeed about privacy. The company's privacy, meaning that they want to keep their customers from knowing it to the extent possible. To that end, most are filled with legalese, are overly long and used the smallest and most difficult to read font as possible.

Square's may be no different in that regard, but on Tuesday (May 31), they announced a slightly different way to deliver it. It was a slight nod to transparency by making both the privacy policy and its terms of service somewhat shorter. No, it didn't surrender any protections. But it created several different versions of each document, crafted for its different kinds of customers. The theory is, in effect, why burden consumers with rules that only apply to merchants? So we decided to dig deep into what these new privacy policies said, Buyer beware.

Most privacy policies and terms of service—especially with payments companies—are indeed about privacy. The company's privacy, meaning that they want to keep their customers from knowing it to the extent possible. To that end, most are filled with legalese, are overly long and used the smallest and most difficult to read font as possible.

PFs Are No Longer Flying Under The Radar

One of the six sessions at last month’s 2nd Annual Payment Facilitator Day at the ETA TRANSACT 2016 in Las Vegas was titled “What You Should Ask Your Payments Attorney: Yes, You Need an Attorney for This Stuff,” and featured Heather Mark, Director of Compliance for ProPay; Holli Targan, partner, at the law firm Jaffe Raitt Heuer & Weiss; and Marc Liner, senior vice president and associate general counsel for Bank of America Merchant Services.

The panel cautioned payment facilitators and prospective payment facilitators that regulators are slowly and steadily noticing the payment facilitator model. It is a must to be aware of the rules now, and how they change as the model grows, as you’ll hear from this week’s PaymentFacilitator.com podcast. “We are no longer flying under the radar,” said Targan.

One of the six sessions at last month’s 2nd Annual Payment Facilitator Day at the ETA TRANSACT 2016 in Las Vegas was titled “What You Should Ask Your Payments Attorney: Yes, You Need an Attorney for This Stuff,” and featured Heather Mark, Director of Compliance for ProPay; Holli Targan, partner, at the law firm Jaffe Raitt Heuer & Weiss; and Marc Liner, senior vice president and associate general counsel for Bank of America Merchant Services.

EMV Really Screwing Up Apple Pay

Oh, what a tangled web we weave when EMV data we receive. As more major retail chains fully accept EMV payments, Apple Pay is being dealt some serious experience setbacks, such as being asked twice for price verification and being asked for fingerprint biometric authentication and then, a few screens later, a signature. Neither of those steps were part of the Apple Pay process until merchants switched on EMV.

To be clear, those time-wasting moves are not part of the Apple Pay process at all, but are superimposed after the Apple Pay transaction is complete and customers think they are done. The reason this is now happening is due to very strict interpretations of EMV rules—and the fact that the nature of the payment mechanism (beyond that it's contactless) is not always communicated to the POS. Hence, it must assume the worst. When two retailers—Trader Joe's and Whole Foods--last week made the switch through upgraded Verifone POS terminals, customers used to speedy Apple Pay experiences were literally being called back to the checkout lane to complete the additional keystrokes. Before, once Apple Pay's screen said "done" and displayed an animated checkmark, they were free to leave. Not so in an EMV world.

Oh, what a tangled web we weave when EMV data we receive. As more major retail chains fully accept EMV payments, Apple Pay is being dealt some serious experience setbacks, such as being asked twice for price verification and being asked for fingerprint biometric authentication and then, a few screens later, a signature. Neither of those steps were part of the Apple Pay process until merchants switched on EMV.

In Pizza Hut Asian Restaurants, A MasterCard Robot Takes Orders And Payments—With An Attitude

An interesting MasterCard experiment is going on now at some Pizza Hut restaurants in Asia, where life-size robots take orders and process payments, with the intent of letting more store associates perform more involved customer tasks. (If you'll recall, that was the same argument made for early self-checkout systems.) But what makes this effort different is that these robots are designed to sense emotions and to react accordingly.

Beyond the obvious questions—such as "Is the world ready for empathetic creatures trying to sell you stuffed crust toasted s'mores cookie pizzas?"—there are the implications of emotion-detecting robots named Pepper. ("The name Pepper was chosen because it is a word that is easy to say and understand across many languages and cultures," MasterCard said.) In this deployment, they are named Pepper. The company making these robots, SoftBank Robotics, has created a series of videos depicting their potential. The main video (in Japanese) is worth watching, but be prepared for some serious weirding-out, if my teen daughter will permit me to use that phrase.

An interesting MasterCard experiment is going on now at some Pizza Hut restaurants in Asia, where life-size robots take orders and process payments, with the intent of letting more store associates perform more involved customer tasks. (If you'll recall, that was the same argument made for early self-checkout systems.) But what makes this effort different is that these robots are designed to sense emotions and to react accordingly.

Good Analytics Won’t Help If Your Data Sucks

At best, sophisticated analytics software can deliver good answers if the underlying data is accurate and—most critically—is the right data. For a lot of merchants, that is often not the case.

Ralph Dangelmaier, CEO of payment facilitator BlueSnap, is proposing what he sees as a better way, at least for extracting useful answers from payments data. From his perspective, there are two big mistakes that merchants tend to do. First, they give far too much weight to pageviews and site visits from a region, assuming that a lot of activity translates into a lot of sales. And secondly, when those merchants do wisely opt to isolate sales from a region, they neglect to go back and adjust those figures to account for refunds and chargebacks.

At best, sophisticated analytics software can deliver good answers if the underlying data is accurate and—most critically—is the right data. For a lot of merchants, that is often not the case.

Podcast: The Small Merchant’s Response To A Breach Is To Pretend It Didn’t Happen

Of the seven stages of grief, the most remembered is denial. It's certainly remembered by small merchants, who often bizarrely gravitate to denial when they are told that they have been breached. At least that's how Chris Geron, chairman of the MAC Government Relations Committee, sees it.

The justifications for this denial are many, Geron said in this week's PaymentFacilitator.com podcast. Some cling to the absurd belief that being granted a letter of PCI compliance means "that it's not possible to be breached," Geron said. Other small merchants react negatively to a notification from a cardbrand, bank or processor. "Small retailers often believe that if the information has not been shared with them by law enforcement, that the allegation of a breach is not true," Geron said. And some smaller store chains believe that only large chains get breached, he said, despite the fact that the opposite is true. But the most likely reality-denying aspect is financial.

Of the seven stages of grief, the most remembered is denial. It's certainly remembered by small merchants, who often bizarrely gravitate to denial when they are told that they have been breached. At least that's how Chris Geron, chairman of the MAC Government Relations Committee, sees it.

With A New Mission, Walmart Pay Goes Live In Arkansas, Texas

Now that Walmart no longer has to pretend to be support CurrentC—thanks to its effective demise, courtesy of MCX's concession to reality—the largest retail chain announced Monday (May 16) that it had rolled out Walmart Pay across 110 Walmart stores in Arkansas and 480 Walmart stores in Texas. Walmart Pay the concept was announced by the merchant back in December. Walmart Pay has been rolled out in a way very different than Walmart wanted to do a mobile payment, but it's a model that has been obviously shaped by Apple Pay.

Like Apple Pay, it supports "any major credit, debit, pre-paid or Walmart gift card." But unlike Apple Pay, it works across iOS and Android devices. And unlike Apple Pay and every other NFC payment method, it can work on a far wider range of phones—especially older phones—that do not support NFC. All the phone needs is the ability to download an app and enough of a camera to scan a QR code. But Walmart Pay suffers a major weakness that Apple Pay doesn't. As long as the shopper is willing to use the default card in Apple Pay, all that the shopper need do is hold the phone right above the card reader. It doesn't need to be connected to any network, nor does the shopper have to launch an app, key in a password or manipulate the app in any way. Contrast that with Walmart Pay, which requires the shopper to find and then open the Walmart app, select Walmart Pay and then manually activate the camera and then scan a register QR code—which as many shoppers will confirm, isn't always that easy to do on the first or second attempt.

Now that Walmart no longer has to pretend to be support CurrentC—thanks to its effective demise, courtesy of MCX's concession to reality—the largest retail chain announced Monday (May 16) that it had rolled out Walmart Pay across 110 Walmart stores in Arkansas and 480 Walmart stores in Texas. Walmart Pay the concept was announced by the merchant back in December. Walmart Pay has been rolled out in a way very different than Walmart wanted to do a mobile payment, but it's a model that has been obviously shaped by Apple Pay.

MCX Concedes The Obvious: CurrentC Is Dead. Indeed, It Was Never Really Alive

When MCX on Monday (May 16) issued a statement that "MCX will postpone a nationwide rollout of its CurrentC application," it was akin to U.S. presidential candidates who suspend their campaigns. It's a polite way of saying "it's over" without having to say those words outloud.

But for many reasons, CurrentC never had much of a chance, having been created in the most merchant-centric (OK, I'll admit it: Walmart-centric) manner possible. It's creation was to give retailers a way to sharply cut back interchange fees and it was being pushed by a merchant who was already paying among the very lowest interchange fee percentages of anyone.

When MCX on Monday (May 16) issued a statement that "MCX will postpone a nationwide rollout of its CurrentC application," it was akin to U.S. presidential candidates who suspend their campaigns. It's a polite way of saying "it's over" without having to say those words outloud.

Chase Makes The Right Security Move After SWIFT Breaches

A report Tuesday (May 17) that J.P. Morgan Chase "has limited some employees’ access to the Swift global interbank messaging service amid questions about security breaches at a pair of Asian banks that used the funds-transfer platform" raises some concerns, but it appears to be just enforcing a stricter "need to know" and "need to access" approach from Chase.

Although there have been other reports raising the possibility of an earlier Swift attack—with a major Bangladesh bank—being an insider job, it could just as easily be an attack where the bank employees were victimized. Employees might have had their credentials stolen via keystroke-capturing malware or being tricked into visiting a credential-stealing site designed to look like Swift's access area.

A report Tuesday (May 17) that J.P. Morgan Chase "has limited some employees’ access to the Swift global interbank messaging service amid questions about security breaches at a pair of Asian banks that used the funds-transfer platform" raises some concerns, but it appears to be just enforcing a stricter "need to know" and "need to access" approach from Chase.

More State Money Transmitter Headaches

As states continue to play with how they define money transmitters, the payment facilitator is caught in the middle. And one payments advocate suggests that it may force a greater role for processors.

Mike Cottrell, direct of global marketing at ProPay and our guest this week for the PaymentFacilitator.com podcast series, argues that not only could this encourage PFs to embrace a greater role for processors, but it could also discourage innovation. In the podcast, Cottrell painted a scenario where PFs—who see themselves as helping merchants do business—will start to pull back on very innovative efforts if it means that they have to spend much more time filling out forms and adhering to different regulations.

As states continue to play with how they define money transmitters, the payment facilitator is caught in the middle. And one payments advocate suggests that it may force a greater role for processors.

Wendy’s Admits Almost 350 Stores Hit In POS Attack

On Wednesday (May 11), Wendy's said that "fewer than 300 of approximately 5,500 franchised North America Wendy's restaurants" had malware in their POS systems and another "approximately 50 franchise restaurants are suspected of experiencing, or have been found to have, unrelated cybersecurity issues." This comes on the heels of a lawsuit that accused Wendy's of a wide range of IT security shortcomings.

In the new statement, Wendy's did not identify which POS was impacted, but it strongly implied that new Aloha POS systems—currently being installed throughout the company, with the stated goal of full deployment by "year-end 2016"—were not infected. Wendy's "has worked aggressively with its investigator to identify the source of the malware and quantify the extent of the malicious cyber-attacks, and has disabled and eradicated the malware in affected restaurants. The Company continues to work through a defined process with the payment card brands, its investigator and federal law enforcement authorities to complete the investigation," Wendy's said.

On Wednesday (May 11), Wendy's said that "fewer than 300 of approximately 5,500 franchised North America Wendy's restaurants" had malware in their POS systems and another "approximately 50 franchise restaurants are suspected of experiencing, or have been found to have, unrelated cybersecurity issues." This comes on the heels of a lawsuit that accused Wendy's of a wide range of IT security shortcomings.

Walmart’s Visa PIN Lawsuit Puts A “We Want Security” Face On A “We Want More Money” Argument

With their frequent lawsuits and counter-suits, Walmart and Visa is that always-quarreling couple that stays together for the sake of the kids. Only in this case, the kids are the piles of money each makes from the other. Alas, anything that forces the argument of PIN versus signature into the light is a good thing for payments and, by extension, payment facilitators.

Quick update on the latest example. On Tuesday (May 10), Walmart sued Visa, with the largest merchant saying that the largest card brand is forcing Walmart to accept signature on debit transactions when it would rather accept PIN. Walmart's argument is that PIN is more secure—which it is—and Walmart neglects to stress that Walmart can save money by processing PIN transactions elsewhere.

With their frequent lawsuits and counter-suits, Walmart and Visa is that always-quarreling couple that stays together for the sake of the kids. Only in this case, the kids are the piles of money each makes from the other. Alas, anything that forces the argument of PIN versus signature into the light is a good thing for payments and, by extension, payment facilitators.

In Australia, Apple Pay Boosts Credit Card, Deposit Account Applications

In Australia, the ANZ Banking Group found something strange happen after it started accepting Apple Pay. It experienced "a surge in applications for credit cards and deposit accounts" to such a degree that it "has forced the other major banks to re-enter negotiations" with Apple, according to a report in The Sydney Morning Herald. In other words, Australian shoppers found the idea of the NFC payment method so significant that they wanted to engage in non-Apple Pay-related banking functions.

"ANZ chief executive Shayne Elliott said at the bank's interim results last week that online credit card applications were up 20 per cent since the deal with Apple was announced on April 28," the story noted, adding that the figures "were the highest on record" and "more than double the average." Elliott was quoted as saying "that the higher level is continuing." This is consistent with much of what we've said about Apple Pay, that this huge a behavioral change needs to be a psychological shift. This will need to be a right-brain move—focused on emotions, intuition and imagination—rather than a left-brain (logic, analysis, linear) move. Bankers and payment professionals are notoriously left-brain people, while Apple is the quintessential right-brain company.

In Australia, the ANZ Banking Group found something strange happen after it started accepting Apple Pay. It experienced "a surge in applications for credit cards and deposit accounts" to such a degree that it "has forced the other major banks to re-enter negotiations" with Apple, according to a report in The Sydney Morning Herald. In other words, Australian shoppers found the idea of the NFC payment method so significant that they wanted to engage in non-Apple Pay-related banking functions.

FTC Investigating Venmo, Potentially Raising Compliance Interpretation Issues

Venmo has gotten into trouble—of the embarrassment sort—before with aggressive compliance efforts. That was specifically when it created a list of words that could delay transaction processing, such as the word Persian. And PayPal-owned Venmo was hardly alone, with Chase was caught doing similar word scans, as a man who had a dog named Dash discovered.

But the U.S. Federal Trade Commission has now launched a formal investigation into Venmo. With the FTC, phrasing is critical. An investigation is very different than an FTC study, such as the one the FTC launched to look into practices of the PCI Council. PayPal disclosed the investigation in an SEC filing last week. What exactly is being investigated?

Venmo has gotten into trouble—of the embarrassment sort—before with aggressive compliance efforts. That was specifically when it created a list of words that could delay transaction processing, such as the word Persian. And PayPal-owned Venmo was hardly alone, with Chase was caught doing similar word scans, as a man who had a dog named Dash discovered.

PCI Just Gave A Huge Gift To PFs

Merchants of all sizes love to hate PCI. In a perverse sense then, PCI can be a payment facilitator's best friend. The more complicated, difficult and agonizing PCI guidelines become, the more merchants—especially smaller ones—will find tremendous value in pawning off the PCI duties to someone else, especially someone else—such as a PF—that knows PCI and other compliance rules intimately.

It's for that reason that what the PCI Security Standards Council did last week is so important. Not only are they making the rules more demanding and complicated—a necessary move to boost the rules' security—but they are now applying the rules far more broadly, implicating executives who had never before had to directly deal with PCI. Put into corporate terms, it's one thing to infuriate a bunch of CIOs and CISOs, but it's quite a different thing to infuriate their CFO, COO and CEO bosses as well as their bosses, namely board members. And yet that's exactly what the council is doing.

Merchants of all sizes love to hate PCI. In a perverse sense then, PCI can be a payment facilitator's best friend. The more complicated, difficult and agonizing PCI guidelines become, the more merchants—especially smaller ones—will find tremendous value in pawning off the PCI duties to someone else, especially someone else—such as a PF—that knows PCI and other compliance rules intimately.

PayPal’s New Fraud Rules Are Key For PFs

PayPal announced Wednesday (May 4) a series of payments policy changes, including late-to-the-game restrictions on gift cards, a longtime favorite cyberthief tool. Given PayPal's massive marketshare, payment facilitators need to watch closely any policy changes the no-longer-Ebay-unit makes. In short, any fraud-related changes that PayPal makes gives political cover for any PF to mimic the move.

The biggest change is that PayPal is now excluding "items equivalent to cash, including gift cards" from its PayPal Seller Protection program. It made a similar change to its Purchase Protection program by "clarifying the exclusion for items equivalent to cash to now include stored value items such as gift cards and pre-paid cards." A few other items that will no longer be supported by purchase protection—at least as of June 25, when the new rules are scheduled to kick in—are payments on crowdfunding platforms, "gambling, gaming and/or any other activity with an entry fee and a prize" and "anything purchased from or an amount paid to a government agency."

PayPal announced Wednesday (May 4) a series of payments policy changes, including late-to-the-game restrictions on gift cards, a longtime favorite cyberthief tool. Given PayPal's massive marketshare, payment facilitators need to watch closely any policy changes the no-longer-Ebay-unit makes. In short, any fraud-related changes that PayPal makes gives political cover for any PF to mimic the move.

MasterCard Follows Visa To A More Comfortable EMV Experience

On Wednesday April 27, MasterCard unveiled its M/Chip Fast, which is an almost identical version of Visa's Quick Chip For EMV. Both approaches cut down on some authentication so that the EMV card can be removed a couple of seconds after the shopper dips it. And both Visa and MasterCard are only pushing it for retailers that have the greatest need for speed, which has the unfortunate result of guaranteeing vastly different EMV experiences as shoppers go from merchant to merchant.

In a GuestView this week, Mercator Advisory Group's Tim Sloane argued that by encouraging different kinds of EMV experiences, the card brands might be impeding the rapid adoption of EMV. In MasterCard's statement, the brand said it was important that it join Visa's effort and that EMV can only succeed through industry standardization. "MasterCard called for the industry to activate current action-oriented forums like the Payments Security Taskforce and the EMV Migration Forum to align behind a common approach to address perceptions of speed of a chip card transaction," the statement said, before quoting Ajay Bhalla, president of enterprise risk and security for MasterCard saying "Ultimately, we all want to deliver great experiences for consumers and merchants. That’s why we believe that M/Chip Fast or any similar product should be implemented in consultation with the industry. With that holistic view, interested merchants can easily integrate this with their current systems to provide both speed and security for all chip cards.”

On Wednesday April 27, MasterCard unveiled its M/Chip Fast, which is an almost identical version of Visa's Quick Chip For EMV. Both approaches cut down on some authentication so that the EMV card can be removed a couple of seconds after the shopper dips it. And both Visa and MasterCard are only pushing it for retailers that have the greatest need for speed, which has the unfortunate result of guaranteeing vastly different EMV experiences as shoppers go from merchant to merchant.

PFs Should Take Liability Far More Often Than Anyone Expected

Based on analysis of the payment facilitator model, payments consultant Todd Ablowitz is arguing that payment facilitators need to take on liability a lot more often than they might think.

"Taking the risk as a PF is a choice. Do I take the liability or let the acquirer take the liability?" Ablowitz said. "It doesn't have a dial. You can have a dial on fraud and you can have a dial on credit, but you can't have a dial on how much risk tolerance you have for regulatory. You always have to be on point there. (If you don't), your acquirer will beat you up, the regulators will drag you through the mud and take you to court. You don't want it."

Based on analysis of the payment facilitator model, payments consultant Todd Ablowitz is arguing that payment facilitators need to take on liability a lot more often than they might think.

Stripe’s Hiring Experiment

It's well known that payment facilitators are toying with and improving payments mechanisms all over the world, but one PF—Stripe—is also getting rather creating about hiring the talent to make those new age payments happen.

In an experiment called Bring Your Own Team (and like any PF, it feels the need to generate an acronym. Hence: BYOT), the company has set up its HR job applications to allow one application to be linked with as many as five others. If the group passes initial inspection, they are given the same interview day/time. If the group crosses the HR hiring finish line, they will be asked to all start on the same day. In a blog post by Stripe engineering manager Avi Bryant, the rationale for the trial is made explicit. A key part of the magic of workgroups is getting groups that get along with each other and already work well together.

It's well known that payment facilitators are toying with and improving payments mechanisms all over the world, but one PF—Stripe—is also getting rather creating about hiring the talent to make those new age payments happen.

SWIFT Confirms Major Data Breach As Details Leak Out

On Monday (April 25), SWIFT announced that it is aware of "a number of recent cyber incidents where attackers had sent fraudulent messages over its system," Reuters said. "SWIFT is aware of a number of recent cyber incidents in which malicious insiders or external attackers have managed to submit SWIFT messages from financial institutions' back-offices, PCs or workstations connected to their local interface to the SWIFT network," the group warned customers on Monday in a notice seen by Reuters." This follows publication of quite a few details about the breach that surfaced earlier in the day by the BAE Threat Research Blog, which noted that the attackers attempted to steal $951 million, of which $81 million still unaccounted for.

"This malware appears to be just part of a wider attack toolkit, and would have been used to cover the attackers’ tracks as they sent forged payment instructions to make the transfers. This would have hampered the detection and response to the attack, giving more time for the subsequent money laundering to take place," the blog noted. The report went into many of the particulars of the attack method. "The malware registers itself as a service and operates within an environment running SWIFT’s Alliance software suite, powered by an Oracle Database. The main purpose is to inspect SWIFT messages for strings defined in the configuration file. From these messages, the malware can extract fields such as transfer references and SWIFT addresses to interact with the system database. These details are then used to delete specific transactions, or update transaction amounts appearing in balance reporting messages based on the amount of Convertible Currency available in specific accounts. This functionality runs in a loop until 6am on 6th February 2016. This is significant given the transfers are believed to have occurred in the two days prior to this date. The tool was custom made for this job, and shows a significant level of knowledge of SWIFT Alliance Access software as well as good malware coding skills."

On Monday (April 25), SWIFT announced that it is aware of "a number of recent cyber incidents where attackers had sent fraudulent messages over its system," Reuters said. "SWIFT is aware of a number of recent cyber incidents in which malicious insiders or external attackers have managed to submit SWIFT messages from financial institutions' back-offices, PCs or workstations connected to their local interface to the SWIFT network," the group warned customers on Monday in a notice seen by Reuters." This follows publication of quite a few details about the breach that surfaced earlier in the day by the BAE Threat Research Blog, which noted that the attackers attempted to steal $951 million, of which $81 million still unaccounted for.

New EMV Methods: Confusion To Reign Supreme

Visa introduced Quick Chip for EMV on April 19th and MasterCard quickly followed with the announcement of M/Chip Fast on April 21st. By speeding up how quickly the consumer can remove the card from the POS, these two networks have also increased complexity for the already complicated payment process as implemented by consumers, merchants, and issuers. Where once it was possible to have some confidence a card would work as long as the brand was displayed, life is now more complicated. Besides Swipe, Dip, and Tap, we now have Swipe, Hover (MST), Show (Chase Pay), Dip, Quick Dip, and Tap – to name a few.

Then there are is the question of compatibility. NFC won’t work at non-NFC terminals while a Samsung device with MST will. Swiping an EMV card forces a dip, but only at terminals that support EMV. I’m in payments and I have no idea what happens if I present an EMV enabled card within my Samsung Pay device and use MST to communicate it to a POS that only supports swipe and EMV – does it ask me to dip my phone?

Visa introduced Quick Chip for EMV on April 19th and MasterCard quickly followed with the announcement of M/Chip Fast on April 21st. By speeding up how quickly the consumer can remove the card from the POS, these two networks have also increased complexity for the already complicated payment process as implemented by consumers, merchants, and issuers. Where once it was possible to have some confidence a card would work as long as the brand was displayed, life is now more complicated. Besides Swipe, Dip, and Tap, we now have Swipe, Hover (MST), Show (Chase Pay), Dip, Quick Dip, and Tap – to name a few.

Visa’s Quick Chip EMV Move, Banking On Perception To Trump Reality

Using the Electronic Transaction Association’s TRANSACT 16 event as a backdrop, Visa on Tuesday (April 19) rolled out Quick Chip for EMV, which the leading card brand described in a news release as being "a technology enhancement that optimizes EMC chip processing and speeds up checkout times." Unfortunately, Quick Chip isn't a technology enhancement nor does it optimize chip processing and it certainly doesn't speed up checkout times. Other than that, the lead of Visa's news release got it right.

What Quick Chip, however, does do is potentially just as powerful an aid to EMV—or quite destructive to EMV adoption, depending on who is talking—as what Visa claims. All that it does is allow the shopper to remove the card from the card reader much more quickly than current deployments permit. Given that the reader's retention of the card until the full transaction is complete is behind a very high percentage of both merchant and consumer EMV complaints, this could be seen as a very good thing. Let's break this down. For almost all transactions, the Quick Chip change won't accelerate the total transaction time at all. The customer still needs to stand there until all products have scanned and the cashier has been given the final transaction approval. Therefore, from the merchant perspective of "how many shoppers can I push through the line in an hour?" this change is unlikely to help at all. But like so much of what happens in retail, reality never stands a chance against perception.

Using the Electronic Transaction Association’s TRANSACT 16 event as a backdrop, Visa on Tuesday (April 19) rolled out Quick Chip for EMV, which the leading card brand described in a news release as being "a technology enhancement that optimizes EMC chip processing and speeds up checkout times." Unfortunately, Quick Chip isn't a technology enhancement nor does it optimize chip processing and it certainly doesn't speed up checkout times. Other than that, the lead of Visa's news release got it right.

Purchases Made Via Tablets Plunging

Tablets still play a large role in retail purchases, as they are the most popular device for sales associates to use to do product demonstrations and often to perform in-aisle checkout. But on the other end of the transaction—the end where shoppers use their own tablets to make e-commerce purchases—the tablet is surrendering many of the purchases it briefly stole from smartphones. That's according to research recently published from Bizrate Insights.

The iPad specifically has seen a sharp and continual drop in how many purchases it processes, Bizrate said, dropping from control of about 70 percent of such purchases in 2013's Q3 down to 36 percent in Q116. "The decrease in the percentage of online sales taking place on a tablet is the result of the increasing utility of smartphones (screen size, website optimization, and improved cell phone coverage), which are nearly always at hand," said Hayley Silver, a Bizrate VP.

Tablets still play a large role in retail purchases, as they are the most popular device for sales associates to use to do product demonstrations and often to perform in-aisle checkout. But on the other end of the transaction—the end where shoppers use their own tablets to make e-commerce purchases—the tablet is surrendering many of the purchases it briefly stole from smartphones. That's according to research recently published from Bizrate Insights.

PCI To Publish New Version April 28 With More Strict Authentication, Service Provider Rules

The PCI Security Council, which said in early March that its' new version (3.2) would be out sometime in April, is now saying that April 28 is the likely day and that the new rules would get stricter about authentication as well as service providers.

In a blog post Tuesday (April 19), PCI Chief Technology Officer Troy Leach said the new rules will add "multi-factor authentication as a requirement for any personnel with administrative access into the cardholder data environment, so that a password alone is not enough to verify the user’s identity and grant access to sensitive information, even if they are within a trusted network." Leach said this will require this additional authentication to employees who had before had to deal with it. "The most important point is that the change to the requirement is intended for all administrative access into the cardholder data environment, even from within a company’s own network. This applies to any administrator, whether it be a third party or internal, that has the ability to change systems and other credentials within that network to potentially compromise the security of the environment," Leach said.

The PCI Security Council, which said in early March that its' new version (3.2) would be out sometime in April, is now saying that April 28 is the likely day and that the new rules would get stricter about authentication as well as service providers.

Look For ETA To Publish PF Guidelines By June

The Electronic Transactions Association (ETA) on Tuesday (April 19) announced "the roll-out of new Payment Facilitator guidelines offering guidance and best practices to new entrants regarding settlement, registration, funding delays, fraud, security and related issues." Those guidelines are still being finalized and are not expected to be published until "May or June," according to Todd Ablowitz, the payments consultant overseeing the guideline's creation.

The document will only be available to ETA members. The document—which now stands at 85 pages, but could easily grow—is the most extensive compilation of protocols, procedures and best practices for payment facilitators yet assembled. Amy Zirkle, the ETA's director of industry affairs, said that a lot of the software companies that are salivating over becoming PFs know their software and their merchants' environments and needs but they may not be nearly as familiar with the intricacies of modern payments systems. "These people will get into payments and they don't always know a lot about payments," she said. "This the nitty gritty of what needs to be considered to ultimately protect the payment facilitator. This is the quintessential toolkit for payment facilitators, showing new PFs all of the necessary steps."

The Electronic Transactions Association (ETA) on Tuesday (April 19) announced "the roll-out of new Payment Facilitator guidelines offering guidance and best practices to new entrants regarding settlement, registration, funding delays, fraud, security and related issues." Those guidelines are still being finalized and are not expected to be published until "May or June," according to Todd Ablowitz, the payments consultant overseeing the guideline's creation.

Study Projects PF Explosion Next Year, To $58.4 Billion Transaction Volume

The number of payment facilitators—and the dollars they are expected to process—will both soar by the end of next year, from 450 PFs and $27 billion in transaction processing last year to 973 PFs and $58.4 billion in transaction processing next year, according to a PF market study finalized this week from Double Diamond Group. That transaction processing number is actually even more powerful as those figures excluded any transactions processed by industry powerhouses PayPal, Stripe and Square.

The study started by examining the SaaS B2B space—a roughly $33 billion market with 22,000 companies—and found that about 13,000 of those companies are positioned to benefit from the PF model. The study's results were announced at the PF Day at ETA TRANSACT 2016.

The number of payment facilitators—and the dollars they are expected to process—will both soar by the end of next year, from 450 PFs and $27 billion in transaction processing last year to 973 PFs and $58.4 billion in transaction processing next year, according to a PF market study finalized this week from Double Diamond Group. That transaction processing number is actually even more powerful as those figures excluded any transactions processed by industry powerhouses PayPal, Stripe and Square.

NYC Subways To Go Mobile Payment—In 2022 (Or Maybe A Bit Later)

You can't fight City Hall, nor can you apparently accelerate it. But mobile payments progress is still mobile payments progress and the county's largest mass transit system on Wednesday (April 13) committed to moving to mobile payments for all mass transit activity. But New York City's Metropolitan Transportation Authority (MTA) being the bureaucracy that it is, the RFP that it published Wednesday gives contractors "69 months" (five years and nine months) from the "Notice of Award date to substantial completion."

It's clearly not known how long it will be until that award date—which will follow a lengthy bid submission and evaluation process—but even if it happens this year, that still pushes the deployment to about 2022. Unless, of course, there are implementation delays. In New York City? What are the odds?

You can't fight City Hall, nor can you apparently accelerate it. But mobile payments progress is still mobile payments progress and the county's largest mass transit system on Wednesday (April 13) committed to moving to mobile payments for all mass transit activity. But New York City's Metropolitan Transportation Authority (MTA) being the bureaucracy that it is, the RFP that it published Wednesday gives contractors "69 months" (five years and nine months) from the "Notice of Award date to substantial completion."

Uber Really Doesn’t Like Regulators

When Uber published on Tuesday (April 12) what it calls its "transparency report"—a compilation of information delivered to law enforcement and regulators last year—it took the opportunity to express its displeasure that it had to deliver all of those data-dumps.

"Regulators will always need some amount of data to be effective, just like law enforcement. But in many cases they send blanket requests without explaining why the information is needed, or how it will be used," said an Uber blog post. "And while this kind of trip data doesn’t include personal information, it can reveal patterns of behavior—and is more than regulators need to do their jobs. It’s why Uber frequently tries to narrow the scope of these demands, though our efforts are typically rebuffed."

When Uber published on Tuesday (April 12) what it calls its "transparency report"—a compilation of information delivered to law enforcement and regulators last year—it took the opportunity to express its displeasure that it had to deliver all of those data-dumps.

Yapstone’s Way Of Unlocking Payments For Renters Everywhere

Paying rent is one of the last—and largest—vestiges of paper-check-writing in the U.S. and it's also remarkably inefficient. Combine that with the fact that rent is often one of the largest monthly costs for the country's roughly 100 million tenants and it's easy to see why Yapstone has focused on rent payments as one of its most critical verticals.

"We want to focus on multi-billion-dollar opportunities," said Yapstone President David Weiss.It's also important to remember that paying that monthly rent bill is only one part of the tenant—and landlord—financial reality. By selling the service to both apartment dwellers and apartment managers, Yapstone has the perfect audience for a group of services that make the rental process easier and therefore more profitable. "We're offering a whole range of value-added services such as credit reporting, renters' insurance that follows that resident from unit to unit," Weiss said. "This is a powerful series of products that enable us to tap into a $400 billion to $500 billion market."

Paying rent is one of the last—and largest--vestiges of paper-check-writing in the U.S. and it's also remarkably inefficient. Combine that with the fact that rent is often one of the largest monthly costs for the country's roughly 100 million tenants and it's easy to see why Yapstone has focused on rent payments as one of its most critical verticals.

Podcast: A Preview of Next Week’s Payment Facilitator Day ‘16

The 2nd Annual Payment Facilitator Day at the ETA TRANSACT 2016 will kick off Tuesday (April 19) in Las Vegas. This year’s theme is In Depth and On Target as the full-day event goal is to explore all of the relevant topics and ideas that are shaping the payment facilitator industry.

"It’s about payment facilitators, for payment facilitators and entities that want to become payment facilitators,” Todd Ablowitz said in this week’s PaymentFacilitator.com podcast. Event hosts, Todd Ablowitz and Deana Rich, dive into what to expect at PF Day ’16 and who will be there.

The 2nd Annual Payment Facilitator Day at the ETA TRANSACT 2016 will kick off Tuesday (April 19) in Las Vegas. This year’s theme is In Depth and On Target as the full-day event goal is to explore all of the relevant topics and ideas that are shaping the payment facilitator industry.

Chase’s Removal Of ATM Limits Is The Right Idea But For The Wrong Device

Moving more and increasingly complex payments capabilities to ATMs and away from bank branches is a good thing, as we've argued before with ATM ApplePay and with MasterCard's patent application to turn ATMs into full-fledged POS units. But there is a line where it doesn't make sense and JPMorgan Chase's current debate about removing per-day cash limits crosses that line.

First of all, unlike mobile devices, ATMs have a very physical limitation: Once the cash that some human loaded into the ATM runs out, the ATM loses much of its most-desired functionality. Sure, it can still accept deposits and reveal balances, but not that much more. To be candid, those particular services are much better handled by a mobile app. (Note: That is true up to the limit of mobile deposits which, I assure you, I'll get back to shortly.) The ATM's most powerful function is to dispense cash, as that is something mobile apps can't do. When the money is gone, the ATM becomes rather pointless.

Moving more and increasingly complex payments capabilities to ATMs and away from bank branches is a good thing, as we've argued before with ATM ApplePay and with MasterCard's patent application to turn ATMs into full-fledged POS units. But there is a line where it doesn't make sense and JPMorgan Chase's current debate about removing per-day cash limits crosses that line.

Finally, An Event Where PF Is The Focus, Not A Footnote

Given how important payment facilitators are to the rapidly emerging and morphing payments landscape in 2016, it's stunning how few places there are to explore the implications of being a PF today. Plenty of meetings and symposium exist for chatting about payments in general or virtual currencies or mobile payments, but the opportunities to really delve deeply into PF issues are practically non-existent. Until now.

If you can swing by Las Vegas on April 19, PaymentFacilatator.com—in conjunction with Double Diamond Group, Rich Consulting and the Electronic Transactions Association—will present our version of Everything You Ever Wanted To Know About PFs, But Were Too Geeky To Ask. Officially, though, it's dubbed simply TRANSACT 16’s Payment Facilitator Day – In Depth and On Target.

Given how important payment facilitators are to the rapidly emerging and morphing payments landscape in 2016, it's stunning how few places there are to explore the implications of being a PF today. Plenty of meetings and symposium exist for chatting about payments in general or virtual currencies or mobile payments, but the opportunities to really delve deeply into PF issues are practically non-existent. Until now.

Risk Teams Are All Over The Map When It Comes To PFs

Compliance and risk leaders in the Americas, Europe, and Asia exhibit a polarity in their attitudes about payment facilitators. First, there are those who either endorse or oppose. Second, there are PFs that are either fit or unfit for partnership. This yields three observations: Risk teams see PFs in general as either "friends" or "foes"; Risk teams categorize PFs into "safe bets" or "wild cards"; Risk teams demand oversight rights when working with PFs.

G2 recently conducted a survey with acquirers globally. The results showed a greater willingness among banks and processors to work with PFs in EMEA and APAC. In the Americas, one-half of respondents actively work with PFs. In EMEA and APAC, the numbers were closer to two-thirds. When asked if they knew if there were PFs in their portfolios, there was some doubt. A significant number of acquirers in all regions had either discovered a merchant unknowingly acting as a PF in the past year or did not know if that activity was occurring.

Compliance and risk leaders in the Americas, Europe, and Asia exhibit a polarity in their attitudes about payment facilitators. First, there are those who either endorse or oppose. Second, there are PFs that are either fit or unfit for partnership. This yields three observations: Risk teams see PFs in general as either "friends" or "foes"; Risk teams categorize PFs into "safe bets" or "wild cards"; Risk teams demand oversight rights when working with PFs.

Visa’s New SMB Rules Add PF Complexities

When Visa recently added more rules on its smallest merchants—PCI Level 4s—it created a sales opportunity for payment facilitators by giving SMBs an even stronger reason to outsource its payments activities. At the same time, it added more complexity to PCI management for those PFs.

Mike Cottrell, head of global sales and marketing at ProPay, tried to put the new rules into perspective for payment facilitators in this week's PaymentFacilitator.com podcast.

When Visa recently added more rules on its smallest merchants—PCI Level 4s—it created a sales opportunity for payment facilitators by giving SMBs an even stronger reason to outsource its payments activities. At the same time, it added more complexity to PCI management for those PFs.

Banks Simply Can’t Handle Technology As Well As PFs

We have made the argument before that when it comes to mastering the technology required for next-generation payments, the structure of banks doesn't permit it and the attitude of bankers won't allow it. Seems that we're not alone. McKinsey & Company has now come to the identical conclusion.

In a fascinating report, McKinsey's argues that bank's technological intransigence—which creates the economic hole that payment facilitators are uniquely qualified to fill—dates back hundreds of years before credit cards. "Banking has historically been one of the business sectors most resistant to disruption by technology. Since the first mortgage was issued in England in the 11th century, banks have built robust businesses with multiple moats: ubiquitous distribution through branches; unique expertise such as credit underwriting underpinned by both data and judgment; even the special status of being regulated institutions that supply credit, the lifeblood of economic growth, and have sovereign insurance for their liabilities (deposits)," the McKinsey report said.

We have made the argument before that when it comes to mastering the technology required for next-generation payments, the structure of banks doesn't permit it and the attitude of bankers won't allow it. Seems that we're not alone. McKinsey & Company has now come to the identical conclusion.

Payment Regulatory Insanity Two: A Dog Named Dash

Two weeks ago, we told you the tale of PayPal's Venmo going overboard with compliance efforts, when it delayed any transaction that mentioned the word "Persian." Not wanting to be outdone by any PayPal division, Chase has decided to top Venmo in the craziness department. Chase's entry? It blocked the money transfer of a 55-year-old sufferer of muscular dystrophy, who was paying someone to walk his service dog and the dog's name is Dash. Seems that the bank saw Dash as code for Daesh, the Arabic term for the Islamic State aka ISIS.

A few initial takes. First, Daesh may sometimes be pronounced "dash" but it's never spelled that way. Secondly, really? If I pay someone to walk a dog named SPOT, it's probably not an acronym for Special People Overthrowing Turkey. And third, let's go again with "really?" But wait: this story gets even better with the details.

Two weeks ago, we told you the tale of PayPal's Venmo going overboard with compliance efforts, when it delayed any transaction that mentioned the word "Persian." Not wanting to be outdone by any PayPal division, Chase has decided to top Venmo in the craziness department. Chase's entry? It blocked the money transfer of a 55-year-old sufferer of muscular dystrophy, who was paying someone to walk his service dog and the dog's name is Dash. Seems that the bank saw Dash as code for Daesh, the Arabic term for the Islamic State aka ISIS.

When Payments Disruptions Hit Nashville, Things Are Looking Good

In the world of payments and transportation, the initial phrase of a disruptive technology is to eat away at the user base of traditional payment and transportation methods. But you know things are being really disrupted when those traditional forces embrace the disruption as a way to improve their offerings. In Nashville, Tennessee, that has now happened with Uber and Lyft. As those services disrupt and transform the very notion of urban transportation, mobile payments are going along for the ride—and it's a beautiful one-way trip.

These are the exact kinds of changes that payment facilitators will deliver. And as cities and their commuters rapidly move into next-generation payments, the demands will expand to all kinds of businesses—especially small merchants—who will now have a ready-made customer base itching for new payment methods, but with no way to deliver. Enter their regional PF. Transportation is arguably the most important sector to modernize because the repetition involved (a regular commuter can use such a service 10 times a week, with five roundtrips) is the best way to quickly get a population comfortable with new payment procedures.

In the world of payments and transportation, the initial phrase of a disruptive technology is to eat away at the user base of traditional payment and transportation methods. But you know things are being really disrupted when those traditional forces embrace the disruption as a way to improve their offerings. In Nashville, Tennessee, that has now happened with Uber and Lyft. As those services disrupt and transform the very notion of urban transportation, mobile payments are going along for the ride—and it's a beautiful one-way trip. These are the exact kinds of changes that payment facilitators will deliver.

Square’s Design Miracle: EMV, NFC And An Amazing $49 Pricetag

FastCompany recently took a fascinating deep-dive into the strategy and tactics behind Square's design. It's a terrific read, if only to explain the design genius behind a thoroughly under-appreciated feat of engineering. It's certainly no surprise that the Square team would have taken so much time perfecting it's design, which delivers a beautiful—yes, I think it's beautiful—fast and truly effortless interface. The biggest surprise here is how difficult it was to deliver the price they needed to hit.

It's a longheld project reality that you can have your timeline, your price or your scope, but never all three. Such realities don't cut it at Square. What is going on here is Square making a strategic longterm bet on mobile payments. Their top brass felt that someone has to suck it up price-wise to get the market moving. It's a loss-leader mentality, but not in the quintessential razor-and-razor-blade mode. It's more in the "we'll pay a lot more now for a big slice of this worthless pie, betting that we can make this pie worth a bundle if we make the first move." And Square's engineering team has succeeded in a big way, not merely in capturing marketshare but in moving the entire market.

FastCompany recently took a fascinating deep-dive into the strategy and tactics behind Square's design. It's a terrific read, if only to explain the design genius behind a thoroughly under-appreciated feat of engineering. It's certainly no surprise that the Square team would have taken so much time perfecting it's design, which delivers a beautiful—yes, I think it's beautiful—fast and truly effortless interface. The biggest surprise here is how difficult it was to deliver the price they needed to hit.

Transaction Laundering: How Not To Get Taken To The Cleaners

One of the cyberthief's favorite tactics these days is transaction laundering, where the bad guy takes their bad transactions—usually for drugs, gambling, counterfeit goods or human trafficking—and runs them through seemingly good web sites, ones ostensibly trying to sell innocuous products. There are things that a payment facilitator can do to thwart such efforts and that is the focus of this week's PaymentFacilitator.com podcast, featuring Deana Rich, president of Rich Consulting.

One of the less-commonly-used but quite effective tactics, Rich said, is do some secret shopping, both on the PF's own customer sites as well as suspected fraudulent sites. That is literally making purchases from both kinds of sites and seeing what then happens. Rich said she was recently talking "with a banker who told me that she had done that on a site she suspected to be bad and then she made the purchase and it never came through her own system. She never saw it because the purchase didn't really occur. They weren't really selling anything on that site. They were really selling stuff on the bad site. It was that secret shopping, using your own payment card to purchase things, that let her know what went wrong."

One of the cyberthief's favorite tactics these days is transaction laundering, where the bad guy takes their bad transactions—usually for drugs, gambling, counterfeit goods or human trafficking—and runs them through seemingly good web sites, ones ostensibly trying to sell innocuous products. There are things that a payment facilitator can do to thwart such efforts and that is the focus of this week's PaymentFacilitator.com podcast, featuring Deana Rich, president of Rich Consulting.

Facebook Wants A Piece Of In-Store Payments

Finding experimental features hidden in code is like reviewing patents for clues as to a company's future plans. Given that most trialed ideas—let alone patented ones that never get to trials—are never productized. That said, code in a product suggests a somewhat more serious interest. And it was inside code of the latest version of Facebook's Messenger that Facebook planted some hints of plans to enable in-store payments.

To be fair, there's as yet no concrete details about how this may materialize nor how Facebook would fulfill in-store product purchases. Still, it's intriguing. "Tucked inside the code for Facebook’s Messenger are clues for how the chat app plans to become a marketplace, including an unreleased feature that lets people use the app to buy things in stores," said a story in The Information. "But the unreleased features suggest Messenger’s push to shape itself as a social commerce platform is accelerating more quickly than previously known. And the interest in store purchases is notable. The software includes commands allowing a user to 'pay in person' or 'pay directly in Messenger when you pick up the item' with 'no cash needed.' One developer who has worked with Facebook said Messenger has a large team working on integrating online and offline services, like using the app for purchasing items in retail stores."

Finding experimental features hidden in code is like reviewing patents for clues as to a company's future plans. Given that most trialed ideas—let alone patented ones that never get to trials—are never productized. That said, code in a product suggests a somewhat more serious interest. And it was inside code of the latest version of Facebook's Messenger that Facebook planted some hints of plans to enable in-store payments.

Cyberthieves Use Far Better Security Than Do Banks. Aren’t You Embarrassed?

This shouldn't be the least bit surprising, but it's downright humiliating how bad our security habits are with our top financial institutions when you take a look at large criminal enterprises. If fraudsters and entry-level terrorists can be bothered to use robust authentication security, why can't the good guys?

"If you are a seller on Alphabay -- a darkweb site that sells 'drugs, stolen data and hacking tools,' you'll have to use two-factor authentication (based on PGP/GPG) for all your logins," said the depressing story in BoingBoing. "Alphabay requires you to use a unique seven-word phrase to recover passwords (as opposed to easily researched questions like high-school football team, mother's maiden name, etc), and says there is no way to recover a lost password without this phrase. Finally, Alphabay requires a four-digit PIN to transfer bitcoin to your personal wallet."

This shouldn't be the least bit surprising, but it's downright humiliating how bad our security habits are with our top financial institutions when you take a look at large criminal enterprises. If fraudsters and entry-level terrorists can be bothered to use robust authentication security, why can't the good guys?

Questions Every New Payment Facilitator Should Ask Its Payments Attorney

Under the latest card brand rules, payment facilitators are being held to exacting requirements. Note that the acquirer is now able to terminate a PF contract immediately with "good cause." So while state and federal regulation may get the bulk of the attention, those are hardly the only areas of potential rules-enforced disasters.

Visa’s Core Rules, for example, have the PF being "liable for all acts, omissions, cardholder disputes, and other cardholder customer service related issues caused by the Payment Facilitator's Sponsored Merchants" and "is responsible and financially liable for each transaction processed on behalf of the sponsored merchant, or for any disputed transaction or credit." MasterCard similarly requires that "the payment facilitator must ensure that each of its submerchants complies with the standards applicable to merchants." Understanding the limitations and obligations that the card brands impose upon PFs is crucial to ensure the ongoing operations of business.

Under the latest card brand rules, payment facilitators are being held to exacting requirements. Note that the acquirer is now able to terminate a PF contract immediately with "good cause." So while state and federal regulation may get the bulk of the attention, those are hardly the only areas of potential rules-enforced disasters.

NRF Pushes Back Against Debit Swipe Fee Cap

The National Retail Federation (NRF) last week pushed back against debit card swipe fees, saying the fees are still far too much.

"In most cases, 24 cents per transaction represents a significant savings over the prior non-competitive pricing," NRF Senior Vice President and General Counsel Mallory Duncan said in a statement. “However, it is still substantially higher than issuers’ incremental costs."

The National Retail Federation (NRF) last week pushed back against debit card swipe fees, saying the fees are still far too much.

MasterCard Uses Golf To Demo Virtual Reality

MasterCard, which has sometimes struggled with Internet-of-Things (IoT) efforts, used a golf tournament to (dear readers, please forgive me for what I am about to perpetrate) gulf the digital divide from putting green on a golf course's putting green. (Whatever you just said, I probably deserved it.)

In all fairness, MasterCard put on an impressive virtual reality demo at its sponsored Arnold Palmer Invitational. "While out on the course, golfers might simply tap their golf glove at the point-of-sale to buy refreshments from the beverage cart," said a MasterCard statement. "MasterCard is taking it a step further with a concept designed in collaboration with Wearality, an Orlando-based start-up that designs virtual reality glasses and wearables, to allow consumers to identify an item within the experience - such as a golf shirt - and buy it without leaving the virtual world." Let's put this into context.

MasterCard, which has sometimes struggled with Internet-of-Things (IoT) efforts, used a golf tournament to (dear readers, please forgive me for what I am about to perpetrate) gulf the digital divide from putting green on a golf course's putting green. (Whatever you just said, I probably deserved it.)

Alibaba-Backed Paytm Gets Into Movie Theater Tickets—But They Have Bigger Things In Mind

India payments powerhouse—and Alibaba-financed—Paytm has cut a deal with India's largest multiplex movie theater chain (PVR) to sell movie tickets in mobile and online. Why make the move now, with physical movie theaters a quickly dying industry? Those tickets will unleash a lot more one night at the cinema.

Why make a movie theater play now, when even the most aggressive movie industry defenders concede that the shared physical viewing of films will surrender to the better pricing and much stronger convenience of watching films at home or via mobile devices? It's a smart move. Once shoppers have completed the digital movie transition, mobile payment options will surround them, assuming they haven't already paid Amazon or Netflix directly. But by tying in physical movie payments with Paytm, they are making the mobile connection in a physical context. When those consumers make the inevitable move to a more digital experience, the account and the mindset will already be established. Better yet, Paytm will know the entertainment habits/choices made by those consumers, allowing for very effective marketing moves later.

India payments powerhouse—and Alibaba-financed—Paytm has cut a deal with India's largest multiplex movie theater chain (PVR) to sell movie tickets in mobile and online. Why make the move now, with physical movie theaters a quickly dying industry? Those tickets will unleash a lot more one night at the cinema.

Uber’s Deal With Green Dot Illustrates Payments Potential

When Uber and Green Dot last week rolled out Uber Checking By Go Bank, it offered little more than a slightly more convenient way for workers to get paid and to be paid more timely. In payments, though, it can be those little conveniences and small elements of automation that can build into a massive change. And who understands that digital disruption concept better than Uber—and payment facilitators.

The idea is straight-forward: When Uber drivers want to get paid for hours logged, use what Uber is calling Instant Pay. They can log in 24x7 and "cash out your earnings instantly and easily at any time, with no minimum deposit or transaction fees." The cash is loaded onto their Uber Debit Card. The near-term advantages are that workers control when they get paid—no more waiting until the company dictated date of, let's say, the 15th of each month—and the account can be isolated. That isolation means that they don't need to share sensitive bank account details with their employer if they don’t want to.

When Uber and Green Dot last week rolled out Uber Checking By Go Bank, it offered little more than a slightly more convenient way for workers to get paid and to be paid more timely. In payments, though, it can be those little conveniences and small elements of automation that can build into a massive change. And who understands that digital disruption concept better than Uber—and payment facilitators.

A Surreal Peek Into The Payment Data Underworld

If you're in the mood for a truly surreal peek into the stolen payment card data market, check out this profile of a data-seller called Joker's Stash, over at KrebsOnSecurity. This vendor's employees, solely selling illegal stolen data mind you, "set themselves apart by focusing on loyalty programs, frequent-buyer discounts, money-back guarantees and just plain old good customer service." Heck, it's hard enough to get legitimate retailers to do that.

Indeed, the Bitcoin-accepting company markets itself as proudly only selling data that it's own people stole, as opposed to selling what any lowlife on the street steals. And it offers limited guarantees: "All sales are final, although some batches of stolen cards for sale at Joker’s Stash come with a replacement policy — a short window of time from minutes to a few hours, generally — in which buyers can request replacement cards for any that come back as declined during that replacement timeframe." Even their loyalty program is better than that offered by some large retailers.

If you're in the mood for a truly surreal peek into the stolen payment card data market, check out this profile of a data-seller called Joker's Stash, over at KrebsOnSecurity. This vendor's employees, solely selling illegal stolen data mind you, "set themselves apart by focusing on loyalty programs, frequent-buyer discounts, money-back guarantees and just plain old good customer service." Heck, it's hard enough to get legitimate retailers to do that.

Class Action Merchant EMV Lawsuit Could Make The EMV Transition A Lot Messier

EMV has always delivered more than its fair share of headaches and surprises—and this week even has the MasterCard CEO doing some EMV griping of his own—but a class action lawsuit filed last week is raising yet another troubling EMV question. Is the liability shift appropriate if merchants have done everything in their power to embrace EMV? If backlogs from the card brands are why a merchant doesn't have an EMV greenlight, is it fair to punish them with the liability shift?

Like every payments issue, there are details to be dealt with. Did the merchant submit all paperwork in a reasonable timeframe? One can't file 10 minutes before the deadline and then blame the backlog for a lack of approval. Still, it's an interesting question. And the lawsuit from B&R Supermarkets and Grove Liquors goes further than saying that the backlog was unexpected or larger than expected. The filing accuses the card brands—and other payments players—of deliberately being slow, in an attempt to push off liability costs on as many merchants as possible, regardless of their EMV efforts.

EMV has always delivered more than its fair share of headaches and surprises—and this week even has the MasterCard CEO doing some EMV griping of his own—but a class action lawsuit filed last week is raising yet another troubling EMV question. Is the liability shift appropriate if merchants have done everything in their power to embrace EMV? If backlogs from the card brands are why a merchant doesn't have an EMV greenlight, is it fair to punish them with the liability shift?

Accenture Study: Most Boards Of Large Banks Have Little Tech Background

Under the least surprising things ever category comes a new report—from Accenture—that barely six percent of the board members at large banks have any meaning technology background. The findings certainly explain the tech-hesitations coming from banks, especially when it comes to reducing payments friction.

This is much of the reason why payment facilitators have such a critical role to play with banks—a role that banks neither want to nor are able to execute themselves.

Under the least surprising things ever category comes a new report—from Accenture—that barely six percent of the board members at large banks have any meaning technology background. The findings certainly explain the tech-hesitations coming from banks, especially when it comes to reducing payments friction.

MasterCard Draws Its Line In Silicon: MobileWallet Vendors, Go This Far And No Farther

Speaking at the Barclays Emerging Payments Forum on Tuesday (March 15), MasterCard CEO Ajay Banga told attendees that MasterCard has no problem with the many mobile wallets today, as long as they don't cross the line and try to change key parts of payments infrastructure.

Banga said that current mobile wallets are supporting MC's goal of converting cash and checks into digital transactions. As long as they keep doing that, Banga will be happy to play along. "I will support everything so long as it protects the ecosystem and does not damage the relationship between merchants, banks, these (mobile wallet) players and us. The moment it changes that and it starts playing with the data, then I’ve got a problem. If it's basically a passthrough and it's not affecting the ecosystem and it's actually attacking cash, I'm all for it. If you do things that make it complicated for the ecosystem to work cleanly, I'm not going to be supportive."

Speaking at the Barclays Emerging Payments Forum on Tuesday (March 15), MasterCard CEO Ajay Banga told attendees that MasterCard has no problem with the many mobile wallets today, as long as they don't cross the line and try to change key parts of payments infrastructure.

Venmo/PayPal Go Overboard On Compliance

If you’re trying to use Venmo to pay someone for sitting your Persian cat or for buying a used Persian rug, don’t actually use the word “Persian” or be prepared to wait longer. And you can thank a compliance program that is perhaps going a few steps too far.

Although opting—understandably—to be vague on specifics, the PayPal-owned Venmo responded to media reports that is has coded its systems to be on the lookout for certain words, including Persian. "There has been recent discussion around specific keywords associated with payments within Venmo that have caused us to pause the transaction and review. We understand the frustration this may cause," Venmo said on its blog.

If you’re trying to use Venmo to pay someone for sitting your Persian cat or for buying a used Persian rug, don’t actually use the word “Persian” or be prepared to wait longer. And you can thank a compliance program that is perhaps going a few steps too far.

With Better-Than-Expected Earnings From Square, Comes A Sharp Spike In Its Non-Payment Business

Square late on Wednesday (March 9) posted earnings that topped analyst estimates and briefly sent its stock soaring 3.7 percent in after-market trading. But of potentially greater interest to the payment facilitator community is that Square's non-payment revenue hit 15 percent, which is about triple what it was when Square launched its IPO.

In Q415, Square reported gross payment volume (GPV) soaring 47 percent—year over year—to $10.2 billion. The most surprising stat, though, was from Square's Software and Data Products group. In that same quarter, that software/data products revenue shot up 52 percent (compared with the prior quarter), to $22 million. "From payment processing to point of sale, hardware to software, business financing to payroll and more, we have built a cohesive commerce ecosystem that helps sellers start, run, and grow their businesses," Square said in an unattributed portion of its news release. "This makes us unique and stands in marked contrast to the rest of the industry, which forces sellers to laboriously piece together hardware, software, and payments services from many different vendors."

Square late on Wednesday (March 9) posted earnings that topped analyst estimates and briefly sent its stock soaring 3.7 percent in after-market trading. But of potentially greater interest to the payment facilitator community is that Square's non-payment revenue hit 15 percent, which is about triple what it was when Square launched its IPO.

FTC Launches PCI Probe. Ruh-Roh

On Monday (March 7), the U.S. Federal Trade Commission (FTC) launched a government investigation of PCI, zeroing in on potentially excessive charges, inconsistency in enforcement and rampant conflicts of interest. As famed QSA Scooby Doo would have said, "Ruh-roh."

None of this is news to the FTC and it's part of the reason for the investigation, which FTC is officially calling a study. "We have heard these issues," said David Lincicum, an FTC attorney in the division of privacy and identity protection, who is the lead attorney on the study and is also managing the study. "We go into this looking to get information, to get some details about what the interactions look like."

On Monday (March 7), the U.S. Federal Trade Commission (FTC) launched a government investigation of PCI, zeroing in on potentially excessive charges, inconsistency in enforcement and rampant conflicts of interest. As famed QSA Scooby Doo would have said, "Ruh-roh."

ExxonMobil Now Accepts ApplePay, But Rejects NFC. Bad Move

Wanting to avoid having to purchase and install NFC-friendly card readers at its stations, ExxonMobil has opted to use ApplePay but only as an in-app method, from within the petro company's own app. Although it might make short-term economic sense from ExxonMobil's perspective, it may be a big hit with over the long-term and it could damage some consumer perceptions of NFC payment convenience.

ApplePay has several solid user-experience advantages and cashiers at retailers that accept a lot of ApplePay transactions (think Whole Foods, TraderJoe's or McDonald's) typically find it the fastest payment experience. The service will be offered initially at 6,000 Exxon and Mobil gas stations in 46 states, with an additional 2,000 stores slated to join by this summer.

Wanting to avoid having to purchase and install NFC-friendly card readers at its stations, ExxonMobil has opted to use ApplePay but only as an in-app method, from within the petro company's own app. Although it might make short-term economic sense from ExxonMobil's perspective, it may be a big hit with over the long-term and it could damage some consumer perceptions of NFC payment convenience.

Australia’s Crackdown On “Excessive” Interchange

A bill passed by both houses of the Australian Parliament bans companies "from charging an excessive payment surcharge." But what does Parliament consider excessive? That is partially dictated by rules from the Reserve Bank of Australia (RBA).

The bill requires that interchange must "reflect the cost of using the payment methods for which they are charged." Does it allow for any margin? And if so, how much would Parliament consider reasonable? In a report from PwC (aka PricewaterhouseCoopers) Australia, "whether a surcharge will be deemed excessive is dependent upon whether there is a Reserve Bank of Australia (RBA) standard or regulation in place. The RBA is currently consulting on a standard and is due to make a decision in May 2016. The Bill will not become operative until the standard is in place." It added: "If an infringement notice is issued it will impose a penalty of 600 penalty units ($108,000) for a listed corporation and 60 penalty units ($10,800) for a body corporate that is not a listed corporation."

A bill passed by both houses of the Australian Parliament bans companies "from charging an excessive payment surcharge." But what does Parliament consider excessive? That is partially dictated by rules from the Reserve Bank of Australia (RBA).

States Seek Reasonable-Sounding—But Logistically All-But-Impossible—Payment Rules

Some state legislatures are pushing some potential laws aimed at giving consumers—and their heirs—more control over their digital lives. But in doing so, some are preparing to impose rules on merchants that neither the merchant—nor the merchant's payment facilitator—are likely to be able to obey.

The thrust of the rules—under consideration in states such as Oregon and Connecticut—are honorable. They are intended to avoid the heart-wrenching stories of a parent or other next-of-kin unable to access a deceased loved one's e-mails or social media interactions. But the legislation goes beyond that in some cases, granting consumers much more control over their digital footprints. In Connecticut, for example, the bill "would allow consumers to ask stores you no longer do business with to delete your personal information so that your personal information would not be compromised in the event that the company is hacked," according to a report from NBC Connecticut. That's where things get dicey.

Some state legislatures are pushing some potential laws aimed at giving consumers—and their heirs—more control over their digital lives. But in doing so, some are preparing to impose rules on merchants that neither the merchant—nor the merchant's payment facilitator—are likely to be able to obey.

Payments Crime Of The Week: A New Twist On Quarterly Earnings

In a new twist on the concept of quarterly earnings, a Brink’s Company armored transport service money processing manager used his access to the Federal Reserve Coin Inventory to pocket some loose change. Specifically, he grabbed 784,000 quarters, worth $196,000. But how exactly did he take home 9,800 pounds of coinage? That's where this tale took a turn positively borrowed from Raiders Of The Lost Ark.

If you recall one of that film's most famous scenes, Indiana Jones opts to try steal the prized statue by fillings enough bags with sand to proximate the statue's weight. In this federal case, according to a statement from the U.S. Attorney's office in the Northern District of Alabama, the accused filled bags of quarters with beads. To thwart such a ploy, the bags all had plastic windows. To thwart the attempt at thwarting, the accused, Stephen Lancaster Dennis, removed most of the quarters, but carefully left enough inside each bag to cover the small plastic window.

In a new twist on the concept of quarterly earnings, a Brink’s Company armored transport service money processing manager used his access to the Federal Reserve Coin Inventory to pocket some loose change. Specifically, he grabbed 784,000 quarters, worth $196,000. But how exactly did he take home 9,800 pounds of coinage? That's where this tale took a turn positively borrowed from Raiders Of The Lost Ark.

How A PF Can Clear The Confusing Regulatory Thicket Of Money Transmitters

As states, U.S. federal regulators along with country regulators across the globe try and set rules for money transmitters, payment facilitators are temporarily caught in the middle.

That is how Heather Mark—director of compliance at ProPay and our guest for this week's PaymentFacilitator.com podcast—sees the environment. When all of the conflicting particulars are set aside, there are only two situations where a PF gets into the money transmitter definition mess. First, there is the issue of "who has the ultimate control of the funds being transmitted," Mark said. Secondly, she points to circumstances "where payment facilitators are injecting themselves into the payments process." If a PF's activities take it into either of those scenarios, "then chances are pretty good that they will fall under the money transmitter provision," Mark said.

As states, U.S. federal regulators along with country regulators across the globe try and set rules for money transmitters, payment facilitators are temporarily caught in the middle.

Dwolla’s $100K CFPB Security Fine Wasn’t For What It Did As Much As What It Said

Dwolla got slapped down hard on Wednesday (March 2) by the Consumer Financial Protection Bureau for a series of security violations. But due to a dearth of meaningful federal security laws, CFPB's $100K fine of Dwolla had to follow in the footsteps of fellow federal regulator Federal Trade Commission. They can't punish a company for what it did nearly as easily as they can punish it for not doing what it says.

That said, once Dwolla opened the door to federal investigators by boasting about its security on its Web site, every security violation discovered was fair game. Takeaway: In the same way that marketers of publicly-held companies were beaten down by senior staffers from investor relations to never say anything publicly without IR's blessing, payment facilitators today must reign in anything involving security that even smells a little of hype. See? Our mothers were right. Boasting can deliver real problems. Once those doors were opened, according to a federal consent order published on Wednesday, security violations aplenty were found.

Dwolla got slapped down hard on Wednesday (March 2) by the Consumer Financial Protection Bureau for a series of security violations. But due to a dearth of meaningful federal security laws, CFPB's $100K fine of Dwolla had to follow in the footsteps of fellow federal regulator Federal Trade Commission. They can't punish a company for what it did nearly as easily as they can punish it for not doing what it says.

Wendy’s Breach Fallout Painfully Illustrating The Need For EMV

A report out on Wednesday (March 2) put the level of fraud being felt by credit unions as far worse than the fraud suffered after the Home Depot and Target breaches, with some CU estimating that the fraud could be ten times those other retail breaches. And much of the pain is being felt at merchants who have yet made the EMV switch.

KrebsOnSecurity reported Wednesday that three different CUs in Ohio reporting higher levels of fraud. One CU president was quoted as saying "We have been getting killed lately with debit card fraud. We have already hit half of our normal yearly fraud so far this year, and it is not even the end of January yet. After reading this, we reviewed activity on some of our accounts which had fraud on them. The first six we checked had all been to Wendy’s in the last quarter of 2015." The story also noted an interesting twist, with some consumer victims repeatedly re-compromising themselves by going to different Wendy's restaurants—some of which had apparently not yet contained the breach.

A report out on Wednesday (March 2) put the level of fraud being felt by credit unions as far worse than the fraud suffered after the Home Depot and Target breaches, with some CU estimating that the fraud could be ten times those other retail breaches. And much of the pain is being felt at merchants who have yet made the EMV switch.

The Balance Move By Square Cash Could Push Square To Full Financial Services Status

When P2P app Square Cash announced a move to support cash balances a few days ago, it seemed a minor enough new capability. But as is true for so many things about Square, the fear is not what payment facilitator extraordinaire Square is today, but what Square will morph into tomorrow.

"There's not a major impact over the short term, but a very significant potential impact over the long term," said Rick Oglesby, senior analyst for Double Diamond Group. First, let's briefly look at what Square Cash added.

When P2P app Square Cash announced a move to support cash balances a few days ago, it seemed a minor enough new capability. But as is true for so many things about Square, the fear is not what payment facilitator extraordinaire Square is today, but what Square will morph into tomorrow.

EMV Liability Shift Delivering Surprises To Restaurants

One of the unintended consequences of merchant protections prior to the EMV liability shift in October is that they shielded retailers from seeing a lot of the fraud going through their stores. The problem? That caused quite a few smaller merchants to reach the erroneous conclusion that the frauds that they didn't see didn't exist.

"We're now just seeing the fraud that always existed," said Georgia Stavrakis, the senior director of loss prevention at Heartland Payment Systems and the secretary of MAC. Stavrakis, the guest for this week's PaymentFacilitator.com podcast, as seen a lot of retailers who looked at their level of known fraud and chose to not bother implementing EMV. In short, the fact that they were shielded from seeing their true fraud rate caused them to not fear having to pay for their fraud. The liability shift, therefore, didn't frighten them. "People were misinterpreting the data that we had from before the shift. People were looking at their records, saying 'OK, I've never had a chargeback in 16 years so I don't really care when the liability shift comes because I won't have a dispute,'" Stavrakis said during the podcast. "The reality is that you could have had hundreds of thousands of fraudulent transactions at your location before October. You just didn't know about it because the bank wasn't going to waste its time or money to send that to you."

One of the unintended consequences of merchant protections prior to the EMV liability shift in October is that they shielded retailers from seeing a lot of the fraud going through their stores. The problem? That caused quite a few smaller merchants to reach the erroneous conclusion that the frauds that they didn't see didn't exist.

New PCI Rules Won’t Be Out Until April

When the PCI Council last gave some hints as to what the upcoming PCI DSS 3.2 rules will (about two weeks ago, back on Feb. 17), it said the spec would be released "in the March/April timeframe." A council official on Wednesday (March 2) tweaked that guidance, ruling out March and saying that the council "anticipates an April release of the standard."

The timing of the new PCI rules (aka guidelines that really and truly do not like being ignored) is important as they are lengthy, complicated and merchants—especially smaller merchants—are going to expect PFs to know them intimately. Also, as PCI requirements get increasingly stringent and complex, the need for PFs to take over those duties will grow.

When the PCI Council last gave some hints as to what the upcoming PCI DSS 3.2 rules will (about two weeks ago, back on Feb. 17), it said the spec would be released "in the March/April timeframe." A council official on Wednesday (March 2) tweaked that guidance, ruling out March and saying that the council "anticipates an April release of the standard."

Is The Cash Disappearance A PF Goldrush?

The friend of my monetary enemy is my monetary enemy. In short, as long as fraudsters take a liking to $100 bills in the U.S., 1,000-franc notes in Switzerland and 10,000-yen pieces of paper in Japan, they should quickly head to the economic graveyard. Turns out, they are indeed going there—and sooner than many expect. But this news is critically important to the payment facilitator world. It provides PFs an opportunity where banks are literally unable to deliver.

How does this impact PFs? Surprisingly directly, actually. As far as cash is concerned, someone has to terminalize the world, especially in emerging markets. Is it going to be the banks? Not a chance. PFs are positioned to create acceptance worldwide of digital payments. In many developing countries, this is a powerful opportunity for fintech companies in the PF world to fill the vacuum that is increasingly going to be left thanks to the rapid demise of cash. Small merchants dramatically outnumber their larger siblings and it's those legions of small merchants that are driving these economies. Why won't the banks do this? They can't because bank business plans won't permit it. Banks have a minimum bar for profitability per merchant and that number is simply far too high for many very small merchants. The banks have to spend the equivalent of hundreds of U.S. dollars for each merchant to onboard those small merchants, with endless paper and process.

The friend of my monetary enemy is my monetary enemy. In short, as long as fraudsters take a liking to $100 bills in the U.S., 1,000-franc notes in Switzerland and 10,000-yen pieces of paper in Japan, they should quickly head to the economic graveyard. Turns out, they are indeed going there—and sooner than many expect. But this news is critically important to the payment facilitator world. It provides PFs an opportunity where banks are literally unable to deliver.

What Do Risk and Compliance Teams Really Think About PFs?

With the number of payment facilitators set to grow meaningfully over the next few years, each acquirer will make a decision—embrace or abstain. Choosing which side of the fence depends on whether an acquirer primarily sees PFs as sources of growth or risk. When G2's Dan Frechtling hears from compliance and risk leaders, this is not a spontaneous choice. It’s a conditional, pragmatic, step-by-step journey. Even the believers have adopted a trust-but-verify stance.

The compliance and risk teams who embrace PFs envision a new scalable sales channel that fuels growth. They focus on a few PFs with which to succeed. Said one compliance head, "We choose a small number opportunistically because they take so long to get over the board." Those teams that avoid PFs take a shorter term view of ROI, deeming PFs too hard to onboard in relation to potential fee revenue. Some even have a visceral fear over what could go wrong. "We see them as a risk we don’t want to touch, so we avoid them like the plague," said one manager.

With the number of payment facilitators set to grow meaningfully over the next few years, each acquirer will make a decision—embrace or abstain. Choosing which side of the fence depends on whether an acquirer primarily sees PFs as sources of growth or risk. When G2's Dan Frechtling hears from compliance and risk leaders, this is not a spontaneous choice. It’s a conditional, pragmatic, step-by-step journey. Even the believers have adopted a trust-but-verify stance.

Atlanta Fed Folk Not Wildly Optimistic About Mobile Payments

Although people who work for various Fed chapters don't usually engage in blunt talks publicly, a bunch working for the Federal Reserve Bank of Atlanta released some intriguing 2016 predictions this week. Among them are dire expectations for mobile payments and ACH Same-Day plus a belief that EMV will drive down the number of U.S. ATMs.

To be clear, the Fed folk stressed that delaying the predictions until the year was almost one-sixth over was a deliberate choice: "By waiting a couple of months to release ours, we're hoping they will end up being more accurate than usual." They also stressed that these are not technically Fed predictions, as they come from one just group of Fed employees: members of the Retail Payments Risk Forum of the Federal Reserve Bank of Atlanta.

Although people who work for various Fed chapters don't usually engage in blunt talks publicly, a bunch working for the Federal Reserve Bank of Atlanta released some intriguing 2016 predictions this week. Among them are dire expectations for mobile payments and ACH Same-Day plus a belief that EMV will drive down the number of U.S. ATMs.

Think You’re So Tough, Apple? Meet Bankers In China

Payments professionals who have lost battle after battle fighting with Apple Pay's people on getting reasonable fees know that Apple sees its lock on iPhones and iPads as a reason to not bother having to negotiate on rates. You want in? Pay up. Well, you can take some solace in Apple getting a taste of its own apple-flavored medicine.

Feeling a strong strategic need to get into the government-managed Chinese market, Apple found itself on the weaker end of negotiations with bankers. With government backing, there was little fear of being undercut by a rival bank. The result? This report from Caixin Online: "Apple will earn fees from Chinese banks when customers use its mobile payment service for purchases, but they will be about half of what the U.S. tech giant charges in the United States."

Payments professionals who have lost battle after battle fighting with Apple Pay's people on getting reasonable fees know that Apple sees its lock on iPhones and iPads as a reason to not bother having to negotiate on rates. You want in? Pay up. Well, you can take some solace in Apple getting a taste of its own apple-flavored medicine.

Skip Walmart Checkout Lines By Getting Vested

One Virginia Walmart shopper came up with a creative way to avoid the long, slow-moving lines at his local Walmart. Taking advantage of the store's apparent lack of employee authentication, he simply went to the store's stockroom and donned a Walmart employee vest.

After that, he casually and professionally grabbed a cart, loaded four flat-screen televisions onto said cart and simply pushed through out the back of the store, through an emergency exit. "They were (then) loaded into a waiting, full-size SUV,” said a local enforcement statement about the Jan. 14 incident at the Colonial Heights Walmart.

One Virginia Walmart shopper came up with a creative way to avoid the long, slow-moving lines at his local Walmart. Taking advantage of the store's apparent lack of employee authentication, he simply went to the store's stockroom and donned a Walmart employee vest.

A Shopper’s Checkout Friction Resistance Level Changes Hourly

The idea that shoppers abandon shopping carts when they run into checkout friction has been said so often that it is approaching cliché status. The truth is much more nuanced and complicated. The level of checkout-friction-resistance changes—for the identical consumer—repeatedly during the merchant interaction.

Let's consider that abandoned shopping cart consumer. They ran into some site stumbling block, got frustrated and bolted. Let's further assume that the shopper is somehow reeled back in, most likely with a friendly-phrased text message. Whatever level of resistance/tolerance that shopper had before they abandoned, it's now ten times more sensitive. A hassle that they would have tolerated before is now cause to run away—and they won't be coming back. But let's tweak that scenario slightly. This time, that same consumer runs into some friction, which is that a price seems too high or the choice of color/style is too limited. That shopper then does some Google searching, visits a bunch of other sites and ultimately comes to the conclusion that your offering's price/color/style is the best available. That consumer sheepishly comes back to complete the purchase. The situation is now flipped. That consumer's resistance to checkout friction is now dramatically lower, perhaps ten times lower. Having discovered that your deal is the best they'll get, they will put up with far more hurdles than they would have before they did that research.

The idea that shoppers abandon shopping carts when they run into checkout friction has been said so often that it is approaching cliché status. The truth is much more nuanced and complicated. The level of checkout-friction-resistance changes—for the identical consumer—repeatedly during the merchant interaction.

Why The ChasePay/Starbucks Deal Makes A Difference

When Chase revealed on Tuesday (Feb. 23) that it had cut a deal with Starbucks to incorporate ChasePay into the SBUX mobile app this year, it signaled that ChasePay needs to be taken seriously. More precisely, it means that the mocha-merchant mobile-powerbroker takes ChasePay seriously, which is perhaps the best endorsement it could get.

ChasePay's previous big deal was with MCX, which, to be fair, isn't exactly the endorsement you want in mobile payments to be taken seriously. But for those care about mobile money—and who in this space doesn't?—nobody disses Starbucks.

When Chase revealed on Tuesday (Feb. 23) that it had cut a deal with Starbucks to incorporate ChasePay into the SBUX mobile app this year, it signaled that ChasePay needs to be taken seriously. More precisely, it means that the mocha-merchant mobile-powerbroker takes ChasePay seriously, which is perhaps the best endorsement it could get.

Patent Wrap: MasterCard’s Plan To Turn An ATM Into A POS

In this week’s look at interesting payments patents issued and/or applied for, PayPal and MasterCard inventors are our payments patent people with a trio of invention applications all filed on Feb. 18. MasterCard's filing envisions using all of those strategically ATMs for a lot more than cash-dispensing. This makes even more sense given that cash-dispensing will become increasingly unnecessary as in-person purchases go digital.

Meanwhile, PayPal wants to aggregate purchases from multiple merchants in one quasi-session. And MasterCard also has an idea for a way to use payment data to identify physically-proximate consumers with similar buying patterns.

In this week’s look at interesting payments patents issued and/or applied for, PayPal and MasterCard inventors are our payments patent people with a trio of invention applications all filed on Feb. 18. MasterCard's filing envisions using all of those strategically ATMs for a lot more than cash-dispensing. This makes even more sense given that cash-dispensing will become increasingly unnecessary as in-person purchases go digital.

Regulators Sharpening Their Ordinance Knives For New Payments

Although regulators have never been mainstays of payment facilitators' holiday card lists, as payments grow increasingly complex, those regulators will become even more ever-present and, candidly, resented. As state regulators—along with their federal counterparts from the Federal Trade Commission and the Consumer Financial Protection Bureau, plus some global regulators—zero in on newer payment methods, their chief focuses will be organizational structure.

Specifically, initial questions will focus on "whether compliance functions are adequately staffed, whether we have enough risk managers looking at all of the pieces of the puzzle and whether the board is involved. We're starting to see these regulators ask these questions," said Ellen Berge, law partner at Venable LLP as well as panel leader for the compliance panel at the Merchant Acquirers Committee (MAC). Berge discussed these issues during this issue's edition of the PaymentFacilitator.com's weekly payments podcast.

Although regulators have never been mainstays of payment facilitators' holiday card lists, as payments grow increasingly complex, those regulators will become even more ever-present and, candidly, resented. As state regulators—along with their federal counterparts from the Federal Trade Commission and the Consumer Financial Protection Bureau, plus some global regulators—zero in on newer payment methods, their chief focuses will be organizational structure.

Google Compare Shutting Down

Google is shutting down Google Compare (which at one point had been called Google Advisor), the search engine's service to deliver price quotes on payment cards, insurance and mortgages—and to sometimes sell those products directly to shoppers.

This likely says less about Google's commitment to the financial services space and more about the difficulties selling those kinds of highly regulated products. Sometimes, it's best to leave these matters to payment facilitator professionals, Google. Stick to your searches.

Google is shutting down Google Compare (which at one point had been called Google Advisor), the search engine's service to deliver price quotes on payment cards, insurance and mortgages—and to sometimes sell those products directly to shoppers.

Global Payments Wrap: MasterCard’s Selfie—And Other Biometric—Authentication—Trials Do Well With The Dutch

This week’s global payments news takes us to the Netherlands, France, India and Brazil. As MasterCard promises to continue and extend its selfie biometric authentications trials in various countries, it found impressively positive results in one region. Dutch participants, given the option of either a fingerprint or a selfie in lieu of a password during a six-month trial, decidedly went bio.

Visa is rolling out Visa Checkout to France, India, Ireland, Poland, Spain and the United Kingdom later this year, the card brand announced. And Paytm is close to finalising technology outsourcing contracts worth Rs 125 crore to manage the back-end for its payments bank which the company expects to roll out in August

This week’s global payments news takes us to the Netherlands, France, India and Brazil. As MasterCard promises to continue and extend its selfie biometric authentications trials in various countries, it found impressively positive results in one region. Dutch participants, given the option of either a fingerprint or a selfie in lieu of a password during a six-month trial, decidedly went bio.

To A PF, The World Of Parking Is Doing Anything But Standing Still

Pity the poor standalone parking meter, nestled between communities' sidewalks and streets. A dozen years ago, five million were scattered across the U.S.. Today, according to the International Parking Institute, no one even bothers to count them any more. New York City is preparing to abandon its 85,000 meters to a PF-fueled mobile system, joining Los Angeles, Boston, Washington, D.C., Atlanta, Indianapolis and Pittsburgh with similar plans.

The movement is hardly surprising. Many of those metal poles could only handle coins and retrofitting them for magstripe—let alone EMV or NFC—is expensive and short-sighted. To get much of the money from those poles requires a municipal employee/contractor to physically move from pole to pole. The system for fining those who disobey the parking rules is equally inefficient. Enter Jon Ziglar, the CEO of PF Parkmobile, whose company is behind many of those municipal parking meter obliteration efforts. His vision is far cleaner. A mobile app pays for the space and can even text a driver when the time is about to run out. But this gets better. Parkmobile is in pilots today with Ford and BMW to integrate the app directly into cars. Marry the efficiency of a mobile app with a smartcar that can park itself and parking takes on a delightfully 21st Century shine.

Pity the poor standalone parking meter, nestled between communities' sidewalks and streets. A dozen years ago, five million were scattered across the U.S.. Today, according to the International Parking Institute, no one even bothers to count them any more. New York City is preparing to abandon its 85,000 meters to a PF-fueled mobile system, joining Los Angeles, Boston, Washington, D.C., Atlanta, Indianapolis and Pittsburgh with similar plans.

PF Flint Mobile Shuts Down, Turns Business Over To Stripe

Payment facilitator Flint Mobile's payments business was effectively shuttered on Monday (Feb. 15), seemingly a victim of a payments player coming into an already-developed market too late and with insufficiently deep pockets. The beginning of the end happened on Feb. 5, when "Flint abruptly suspended all new signups and closed all card processing for current accounts. Users who tried to process cards were met with a message saying, 'You have exceeded your processing limits.'"

A visit to the site late on Wednesday (Feb. 17) by PaymentFacilitator.com found a seemingly active homepage, but clicking on the Sign Up Now button delivered the note "New signups suspended. We are currently transitioning to a new platform. We appreciate your patience." Alas, it seems that patience will serve no purpose. Although it appeared that company executives, between Feb. 5 and Feb. 17, were indeed trying to find a way to keep the business going, it didn't work out.

Payment facilitator Flint Mobile's payments business was effectively shuttered on Monday (Feb. 15), seemingly a victim of a payments player coming into an already-developed market too late and with insufficiently deep pockets. The beginning of the end happened on Feb. 5, when "Flint abruptly suspended all new signups and closed all card processing for current accounts. Users who tried to process cards were met with a message saying, 'You have exceeded your processing limits.'"

Javelin Report Finds What PFs Already Know: Faster Onboarding Is Critical

Onboarding speed isn't merely a consumer nice-to-have, according to a new Javelin study, but it has a concrete impact on whether customers engage at all and how many dollars they entrust.

"Banks and credit unions can boost the profitability of a new customer an estimated $212 a year with effective onboarding that emphasizes engagement," the report said. "Fully engaged customers are four times more likely than inactive customers to identify the new bank or credit union as their primary FI. Fully engaged customers not only 2.7 times more financial accounts than inactive customers at the new FI, but they also intend to open more accounts in the next 12 months." How much more? Three accounts versus an average of one-half of one account.

Onboarding speed isn't merely a consumer nice-to-have, according to a new Javelin study, but it has a concrete impact on whether customers engage at all and how many dollars they entrust.

We’re Not Playing Games. Actually, We Are. In-Game Payments Beget More In-Game Payments

An Israeli mobile game analytics firm has dived deeply into in-game payments and has issued a report on what makes pinball wizards pay.

The report from Soomla notes that average revenue per daily active user (ARPDAU) "is as low as 9¢, but it varies drastically across genres, with board and racing games averaging to 28-32¢. However, adventure, arcade, role playing and educational games generate less than 3¢ in ARPDAU."What is much more interesting is how rapidly users are willing to pay in a second game once they have paid in the first. Logically, that makes sense, in that someone who has already shown a willingness to buy will probably buy again. But what is unexpected is how rapidly those figures are climbing.

An Israeli mobile game analytics firm has dived deeply into in-game payments and has issued a report on what makes pinball wizards pay.

PCI Council’s New EMV Payment Token Rules Are Worth Reading Closely

The PCI Council in late December rolled out its security rules for token service providers for EMV payment tokens, which overwhelmingly deals with mobile transactions. Today, the card brands handle the vast majority of tokens issued, but the council expects that to sharply change now that EMVCo has released the specification. Given the importance of tokens to payment facilitators, it's worth a read.

One of the fun things that this document does, in pure PCI Council fashion, is deliver more acronyms. Yes, these are brand acronyms. (No, no need to thank them.) One is TDE, for Token Data Environment. An important term—not an acronym yet, sadly—is Payment Token Data, which has a very specific definition: "Covers a number of discrete data elements, including the Payment Token and related data as defined in the EMV Payment Tokenisation Specification Technical Framework, which include the Payment Token Expiry Date, Payment Token Requestor ID, Payment Token Assurance Level and Payment Token Assurance Data."

The PCI Council in late December rolled out its security rules for token service providers for EMV payment tokens, which overwhelmingly deals with mobile transactions. Today, the card brands handle the vast majority of tokens issued, but the council expects that to sharply change now that EMVCo has released the specification. Given the importance of tokens to payment facilitators, it's worth a read.

Reading The SEC Filing Tea Leaves: What To Make Of New Visa/Square And Amex/Costco Details?

As a business reporter, nothing is more relaxing than sitting back with a pile of freshly-filed SEC documents and digging in. But two different filings this week—related to Visa/Square and Amex/Costco—may have raised a lot more questions than they answered.

Let's set aside the numbers for the moment. Visa has a slice of Square and has had it for years, as the cardbrand has previously disclosed. There was never a need to disclose the exact size of Visa's investment or the equity stake because Square was privately held at the time of the investment and it certainly wasn't material to Visa. That forces the question: Why disclose the numbers now?

As a business reporter, nothing is more relaxing than sitting back with a pile of freshly-filed SEC documents and digging in. But two different filings this week—related to Visa/Square and Amex/Costco—may have raised a lot more questions than they answered.

Payments Patent Wrap: MC Wants To Take The Where In Wearables And Add A Who

In this week’s look at interesting payments patents issued and/or applied for, MasterCard is our guest of honor for a pair of patent applications, a little patent pending power. MasterCard on Feb. 11 applied for this patent as a way to better authenticate anyone trying to make a purchase via a wearable device. The idea starts with the system grabbing a reference sample related to the cardholder and payment card info.

In another patent application, MasterCard wants to use mobile purchases to dictate—in realtime—what news stories the shopper will be shown.

In this week’s look at interesting payments patents issued and/or applied for, MasterCard is our guest of honor for a pair of patent applications, a little patent pending power. MasterCard on Feb. 11 applied for this patent as a way to better authenticate anyone trying to make a purchase via a wearable device. The idea starts with the system grabbing a reference sample related to the cardholder and payment card info.

Card Data Breaches Are Unseen Mobile Payments Killers

As payment facilitators see an increasingly high percentage of their transactions going through mobile, it's critical to acknowledge the many ways mobile payments could be harm. For example, I got a new debit card last month. Nothing unusual about that in itself. However, I may add that this is the third card in less than a year from the same issuer.

The reason: card data breaches. A few years ago, this would have been a minor inconvenience, but today a fresh card results in the myriad of digital connections I have being unceremoniously cut off. For the last couple of weeks, I've been revisiting the experience of a few months back when I had to re-establish card details with Netflix, Amazon, Spotify, Starbucks, my gym membership and countless others. It's frankly a huge pain in the ass. Again.

As payment facilitators see an increasingly high percentage of their transactions going through mobile, it's critical to acknowledge the many ways mobile payments could be harm. For example, I got a new debit card last month. Nothing unusual about that in itself. However, I may add that this is the third card in less than a year from the same issuer.

Costco Learning An Expensive Lesson About The Cost Of Switching Cards

Intrigued by how Costco is discovering the many expensive complexities in transitioning from store-branded card to another.

Costco has said that it needs more time than originally announced to make its move from Amex to Citigroup Visas. It had initially announced an April 1 cutoff date but the retailer now says it will be closer to "the middle of summer."

Intrigued by how Costco is discovering the many expensive complexities in transitioning from store-branded card to another.

Visa Offering More Goodies For PF Merchant Magicians

When Visa on Tuesday (Feb. 9) officially rolled out its Visa Consumer Transaction Controls program, it provided puzzle pieces that payment facilitators are much better positioned to use than others in the payments arena.

What the program does is it allows account holders "to set simple, convenient, and effective spending controls, receive transaction alerts, or even temporarily suspend their accounts using a simple on/off feature," Visa said. "Spending controls can be applied to different transaction types, date ranges, or overall card spending to offer consumers visibility and control over their money. Alerts can be sent by text, mobile app, or email in when transactions take place." The magic is that these are capabilities that Visa will support, but others will have to put the programming effort into integrating these apps, mobile devices and anything else. The apps that PF merchants will be using can leverage these or not. Few merchants will see much reason to put in the development talent to make them happen as they don't directly boost sales. That's where PF magic comes in.

When Visa on Tuesday (Feb. 9) officially rolled out its Visa Consumer Transaction Controls program, it provided puzzle pieces that payment facilitators are much better positioned to use than others in the payments arena.

The Perception Game: A Non-Security Glitch Makes Consumers Worried About Security

Mobile payments are still young enough that consumers are still making up their hands with how safe and secure they are. Remember that this is a classic perception vs. reality situation. It doesn't matter that mobile payments are in reality far more secure than many credit cards today. Think about a non-EMV Visa credit using signature compared with Apple Pay's biometric authentication and secure element and we're talking Bambi Vs. Godzilla. But anything new and different feels less secure.

Another important factor in the security perception game, though, is robustness and uptime. If the experience feels solid and trustworthy, those attributes will also color the perception of security. And that's why this past week is troubling.

Mobile payments are still young enough that consumers are still making up their hands with how safe and secure they are. Remember that this is a classic perception vs. reality situation. It doesn't matter that mobile payments are in reality far more secure than many credit cards today. Think about a non-EMV Visa credit using signature compared with Apple Pay's biometric authentication and secure element and we're talking Bambi Vs. Godzilla. But anything new and different feels less secure. Another important factor in the security perception game, though, is robustness and uptime. If the experience feels solid and trustworthy, those attributes will also color the perception of security. And that's why this past week is troubling.

Global Payments Wrap: Bad News For MasterCard Out Of Australia

This week's global payments news takes us to Australia, the U.K., the Czech Republic, India and Hong Kong. Australia's ANZ Mobile Pay opts for Visa over MasterCard. Following a Visa-only deal announced from NAB Pay late last month, the ANZ move means double bad Australian bank moves for MasterCard.

American Express Global Business Travel's new system promises to "locate all travelers worldwide, visualize which travelers are closest to a potential travel disruption and enables travel and risk managers to not only locate impacted travelers but also communicate with them in real-time. The GBT solution enables companies to communicate with traveller via SMS, email, or a mobile application, and prioritize aid to those travelers with the greatest need," said an Amex statement.

This week's global payments news takes us to Australia, the U.K., the Czech Republic, India and Hong Kong. Australia's ANZ Mobile Pay opts for Visa over MasterCard. Following a Visa-only deal announced from NAB Pay late last month, the ANZ move means double bad Australian bank moves for MasterCard.

Payments Patent Wrap: How Does A Payment Device Know Whose Voice Command To Obey?

In this week's look at interesting payments patents issued and/or applied for, Amazon and Visa are the guests of honor. Amazon was issued a patent on Tuesday (Feb. 9) for a way to help POS and other systems differentiate different people, when they are all giving voice commands. Amazon: POS, listen to the sound of my voice. No, not her voice. My voice.

Visa was issued a patent on Tuesday (Feb. 9) for ways to identify one user that works with multiple payments devices. The problem? "Each portable payment device associated with a single account within a payment processing system is distinguished using track data. The track data from the portable payment device is read at each of a plurality of merchant point of sale terminals (POS). Rather than relying on the PAN alone, a merchant may utilizes the track data, or a proxy thereof, as the unique identifier for the portable payment device," Visa's patent filing said.

In this week's look at interesting payments patents issued and/or applied for, Amazon and Visa are the guests of honor. Amazon was issued a patent on Tuesday (Feb. 9) for a way to help POS and other systems differentiate different people, when they are all giving voice commands. Amazon: POS, listen to the sound of my voice. No, not her voice. My voice.

PF Confusion May Yet Endanger This Embryonic Market

Confusion regarding the term payment facilitator poses a great risk to the PF community. It is only a matter of time before a registered PF goes belly up due to a lack of understanding of the risk associated with taking liability for sub merchants and meeting the rules of the card brands. When a PF does go belly up, there is a real risk of stifling innovation due to increased regulations.

SAAS providers, community heads and point-of-sale providers all need payments and view a PF license as the panacea to their challenges in processing payments. Investments are at stake and an expectation of get to market reigns supreme. Yet many providers, in their quest to get to market fast, don’t have sufficient information to make an informed decision as to what it means to be a registered PF. The notion of simply signing a merchant agreement and paying $5,000 to register seems all too easy. The liability, regulatory requirements, audits, PCI and flexibility take a back seat in the go-to-market strategy.

Confusion regarding the term payment facilitator poses a great risk to the PF community. It is only a matter of time before a registered PF goes belly up due to a lack of understanding of the risk associated with taking liability for sub merchants and meeting the rules of the card brands. When a PF does go belly up, there is a real risk of stifling innovation due to increased regulations.

Can Anyone Really Tell The Payments Impact On Revenue?

Although it's all-but-universally accepted that the more customer-desired payments options a merchant offers the better, it's often tricky to measure the revenue-specific results. David Cost, VP of e-commerce for apparel site Rainbow Shops, found this out a few months ago when his site started accepting PayPal. Revenue increased at the same rate it historically has, but 20 percent of payments almost immediately started being fulfilled by PayPal.

The tricky question is: Would the shoppers who used PayPal have made those identical purchases anyway, using Visa/MasterCard? Or did the PayPal move save those sales and prevent the revenue from plunging?

Although it's all-but-universally accepted that the more customer-desired payments options a merchant offers the better, it's often tricky to measure the revenue-specific results. David Cost, VP of e-commerce for apparel site Rainbow Shops, found this out a few months ago when his site started accepting PayPal. Revenue increased at the same rate it historically has, but 20 percent of payments almost immediately started being fulfilled by PayPal.

Podcast: A Preview Of Next Month’s MAC Show

The Merchant Acquirers Committee (MAC) show will unfold in Las Vegas March 8-10 and MAC President Richard Parrott makes his case this show will be a different kind of payments event. Specifically, it will be much more specific.

In this week's PaymentFaciliators.com podcast, Parrott argues that the show will be far more granular than other payments show, allowing for payments professionals to learn specific techniques and methods, rather than broad overviews of industry trends.

The Merchant Acquirers Committee (MAC) show will unfold in Las Vegas March 8-10 and MAC President Richard Parrott makes his case this show will be a different kind of payments event. Specifically, it will be much more specific. In this week's PaymentFaciliators.com podcast, Parrott argues that the show will be far more granular than other payments show, allowing for payments professionals to learn specific techniques and methods, rather than broad overviews of industry trends.

The Bank ATM Deals With ApplePay Promise What NFC Needs: Normalcy

When the news hit recently that Bank of America and Wells Fargo were preparing to integrate Apple Pay into their ATMs—on top of an existing deal with Android Pay—it promised a healthy dose of what NFC wallets need more than anything else right now: Normalcy.

At a practical level, the banks can position this as little more than an attempt to eventually phase out the plastic ATM card, not to mention then greenbacks they represent—which, of course, is true. But payment facilitators and others are relying on mobile wallets becoming more than a novelty for the geekiest of shoppers at a handful of the most tech-friendly retailers. For them, the ATM move has delightful potential.

When the news hit recently that Bank of America and Wells Fargo were preparing to integrate Apple Pay into their ATMs—on top of an existing deal with Android Pay—it promised a healthy dose of what NFC wallets need more than anything else right now: Normalcy.

Global Wrap: Russia Wants To Imprison Bitcoin Users

This week's look at payments stories from around the globe stops at the U.K., Russia, Hungary and the European Union. Choose your currency carefully in Russia these days as the Russian Finance Ministry doesn't mess around. The Ministry wants to punish anyone who uses Bitcoins with a 500,000 ruble (about $6,500 U.S.) fine and two years in a "corrective labor" camp, according to a report in Crypto Coins News. The story says that corrective labor is just what it sounds like: "a combination of penal detention and forced labor."

After the Hungarian Competition Authority slapped MasterCard with a HUF 88 million (about $318,000 U.S.) fine "for abusing its market position," the card brand said it would appeal the fine, according to a report in The Budapest Business Journal. And the EU wants to cap cash payments in an anti-terror move.

This week's look at payments stories from around the globe stops at the U.K., Russia, Hungary and the European Union. Choose your currency carefully in Russia these days as the Russian Finance Ministry doesn't mess around. The Ministry wants to punish anyone who uses Bitcoins with a 500,000 ruble (about $6,500 U.S.) fine and two years in a "corrective labor" camp, according to a report in Crypto Coins News. The story says that corrective labor is just what it sounds like: "a combination of penal detention and forced labor."

Payments Patent Wrap: PayPal Seeks One Honest Room

Our weekly look at the most interesting—or perplexing—Patents or Patents Pending from the payments industry. PayPal on Thursday (Feb. 4) applied for a patent that would determine the security level of a set of coordinates and remember it, allowing for less stringent authentication and security when making a purchase that place.

Also, EBay on Feb. 4 (Thursday) filed for a Patent on a way for truck fleets and consumers to more intelligently purchase fuel. And MasterCard on Thursday (Feb. 4) filed for a patent application that would look at non-compliant merchants and track activities to find other naughty players. The card brand is operating on the rationale that thieves tend to hang out together—and that shoppers who buy from one illegal store will likely go to another disreputable merchant if the first one is shut down.

Our weekly look at the most interesting—or perplexing—Patents or Patents Pending from the payments industry. PayPal on Thursday (Feb. 4) applied for a patent that would determine the security level of a set of coordinates and remember it, allowing for less stringent authentication and security when making a purchase that place.

Will New Congressional Money Laundering Bill Make A Difference?

A pair of congressional bills were introduced on Wednesday (Feb. 3) with the stated goal of trying to make money laundering slightly more difficult. The tact of the bills simultaneously introduced in the U.S. House and U.S. Senate? To force people filing papers of incorporation to disclose all beneficial owners—and to hand over U.S. passport or state driver's license numbers for all of those beneficial owners.

"Criminals are taking advantage of state laws by establishing firms – often without a physical presence or business activity – to access our banking system," Rep. Peter King said. "This simple requirement would enable law enforcement to stop money from flowing across our borders to terrorist organizations." Well, not quite. There is no money allocated in the bill to provide investigative funds to authenticate the submissions. If the intent is to launder criminal—even terrorist—financing, then making up bogus names of the owners and giving them fake passport or driver's license numbers is not especially burdensome. According to one Capitol Hill staffer familiar with the legislation—and who insisted on anonymity—the online application process does not seek a picture of the passport or the driver's license, but merely a number. Although those numbers are easy to verify, it's unlikely many states would bother unless they had a reason to do so. And it's the money launderer's job to make sure that the state clerks are given no such reason.

A pair of congressional bills were introduced on Wednesday (Feb. 3) with the stated goal of trying to make money laundering slightly more difficult. The tact of the bills simultaneously introduced in the U.S. House and U.S. Senate? To force people filing papers of incorporation to disclose all beneficial owners—and to hand over U.S. passport or state driver's license numbers for all of those beneficial owners.

The PF Space In Mexico: Salary Debit Cards The Key To The Future

The Mexican payment space is growing rapidly, but it's a country where cash still accounts for some 85 percent of all transactions. It's communities are cursed with large pockets of extreme poverty and banks are viewed with high suspicion.

Although, at a glance, this land seems an ill fit for payment facilitators to flourish, it's a market ripe for growth. And it's businesses that are overwhelmingly paying employees with debit cards that could be the key. "In Mexico, cash is still king, by far," said Ignacio Hidalgo, the director of consulting for a Mexican PF called Marketing Ideas and Technology (MIT, pronounced mēt). Hidalgo said the current environment is simply far more conducive to cash than payment cards or mobile money.

The Mexican payment space is growing rapidly, but it's a country where cash still accounts for some 85 percent of all transactions. It's communities are cursed with large pockets of extreme poverty and banks are viewed with high suspicion.

Visa Adds New Level 4 PCI Requirement, As The PF Attractiveness Gets A Lot Stronger

In a late holiday gift for PFs everywhere, Visa has upped the requirements for PCI Level 4 (small businesses) merchants. Specifically, as the end of January 2017, those small merchants "must use only Payment Card Industry (PCI)-certified Qualified Integrators and Reseller (QIR) professionals for point-of-sale (POS) application and terminal installation and integration."

Although few would argue that using trained and approved vendors to do any POS work is not a good idea, merchants are already feeling that the burdens of getting and staying PCI compliant are too high. Given a PF's willingness to take on all of the PCI aggravation, that offer just got more attractive to Level 4s.

In a late holiday gift for PFs everywhere, Visa has upped the requirements for PCI Level 4 (small businesses) merchants. Specifically, as the end of January 2017, those small merchants "must use only Payment Card Industry (PCI)-certified Qualified Integrators and Reseller (QIR) professionals for point-of-sale (POS) application and terminal installation and integration."

Event-Booker Placefull Converts To PF, Creates A Sizable Profit Event

One of the key advantages to being a payment facilitator is that it is the desired brand of the merchant that appears on the customer's statement. That certainly delivers the expected marketing boost (brand reinforcement) for the merchant, but event-booking PF Placefull is fond of that brand appearance for a very different reason: far fewer chargebacks.

"We have always wanted the merchant brand to have the most presence. One of the things we didn't like with a Paypal or Stripe experience—other than it's not a pretty-looking site—is that we never wanted to have a broken experience," said Placefull CEO Ryan Hamlin. "Now it’s ABC Bowling that will appear on the bill statement. The amount of disputes and, frankly, fraud was much higher before because people would see something on their statement and would call and dispute it."

One of the key advantages to being a payment facilitator is that it is the desired brand of the merchant that appears on the customer's statement. That certainly delivers the expected marketing boost (brand reinforcement) for the merchant, but event-booking PF Placefull is fond of that brand appearance for a very different reason: far fewer chargebacks.

How Flexible Is The PF Model?

The strength of any payment model is not merely how well it performs for merchants, but also how elastic it is in terms of being relevant to many kinds of companies and geographies. That is the topic for this week's PaymentFacilitator.com podcast, with guest Todd Ablowitz, president of Double Diamond Group.

Ablowitz pointed to a recently-profiled company called RunSignUp.com as a good example of how flexible the PF model can be. The PF model lets merchants and software companies seamlessly integrate payments "without this artificial wall between the payment gateway and the merchant account," Ablowitz said. "This removes many of the barriers. Banks move slowly and they have a lot of bureaucracy."

The strength of any payment model is not merely how well it performs for merchants, but also how elastic it is in terms of being relevant to many kinds of companies and geographies. That is the topic for this week's PaymentFacilitator.com podcast, with guest Todd Ablowitz, president of Double Diamond Group.

Patent Wrap: If A Stylus Is Out-Of-Date, How About Stylus Integrated Into A Plastic Card?

Our weekly look at the most interesting—or perplexing—Patents or Patents Pending from the payments industry brings us two from MasterCard. MasterCard on Tuesday (Jan. 26) was issued a patent for a creative way to integrate a high-tech stylus with plastic cards.

Can Privacy Be Maintained By Analyzing Consumer Spend? Yes, But It's Not Easy. The patent applicaton described "a method for maintaining consumer privacy in behavioral scoring includes a first computing system and a second computing system. The first computing system disguises consumer characteristics and maps disguised consumer characteristics to unencrypted account identifiers, and then transmits the data to the second computing system. The second computing system encrypts the account identifiers upon receipt, and maps the encrypted account identifiers to anonymous transaction data."

Our weekly look at the most interesting—or perplexing—Patents or Patents Pending from the payments industry brings us two from MasterCard. MasterCard on Tuesday (Jan. 26) was issued a patent for a creative way to integrate a high-tech stylus with plastic cards.

National Australia Bank Pushing Android NFC Payments

This week's global payments report hits Australia, Asia, U.K., Hong Kong and China. The National Australia Bank (NAB) has updated its mobile banking app to enable Visa Debit account holders to make tap-and-go payments..

Asian Shoppers Driving Global Stat: 34 Percent Online Transactions Now Mobile. Asian markets took an outsized amount of influence on the global stats. U.K. Banks Change Rules For Reimbursing Errored Online Payments. The circumstances are limited, but in cases where there is no dispute, the funds now have to be replaced within 20 working days.

This week's global payments report hits Australia, Asia, U.K., Hong Kong and China. The National Australia Bank (NAB) has updated its mobile banking app to enable Visa Debit account holders to make tap-and-go payments.

Ford’s Mobile Wallet TipToes Into IoT Payments

When Ford rolled out its mobile wallet this month, it took to heart the concept of contextual payments, focusing on paying for parking from within the vehicle as well as leasing alternative vehicles. But it's view of mobile was using a smartphone, rather than making the payments automobile-embedded. Although iPhones may weigh much less than two tons, few Apple Pay transactions will work at 80 MPH.

"FordPass, part of Ford’s transformation into an auto and mobility company, aims to do for car owners what iTunes did for music fans," Ford said. "Launching in April, FordPass reimagines the relationship between automaker and consumer. Membership is free—whether you own a Ford vehicle or not—by registering online." *Sigh* It's not a good sign for business when Visa talks about integrating payments in cars and Ford thinks it can accomplish anything with a mobile app on someone else's hardware. It owns the cars and that's where its customers are. Why not place the payments apparatus right there in the car's dashboard, in a place where rivals can't reach?

When Ford rolled out its mobile wallet this month, it took to heart the concept of contextual payments, focusing on paying for parking from within the vehicle as well as leasing alternative vehicles. But it's view of mobile was using a smartphone, rather than making the payments automobile-embedded. Although iPhones may weigh much less than two tons, few Apple Pay transactions will work at 80 MPH.

Patent Wrap: Why Limit POS Communications To Payments?, Wonders MasterCard

This week's wrapup of the latest in payments patent applications and patents issued.

MasterCard: Why Limit POS Communications To Payments? In a U.S. Patent application filed by MasterCard on Jan. 14, the card brand envisioned using POS data connections as a more flexible communication system, with messages going "to an entity that is neither a payment account issuer nor the transaction acquirer."

This week's wrapup of the latest in payments patent applications and patents issued. MasterCard: Why Limit POS Communications To Payments?

Sports Event PF Running Between Processors

Payment Facilitator RunSignup.com is all about trying to take the complexities out of managing running events. It's service and products include means to track times, tracker runners during events, assist with registration and creating customized sites. Making races easy is one thing. Making payments easy is, well, a much more uphill rocky path.

When the company started in 2009, they solely used Braintree to process transactions. As of March 2015, they added Vantiv and it's that Vantiv relationship that turns them into a traditional PF, said RunSignup.com CFO Kevin Harris. The company finds the terms and capabilities of Vantiv more to its liking—referring to its customers, Harris said "We'd like to funnel them all through Vantiv, candidly"—but there's a reason it needs to continue to offer both.

Payment Facilitator RunSignup.com is all about trying to take the complexities out of managing running events. It's service and products include means to track times, tracker runners during events, assist with registration and creating customized sites. Making races easy is one thing. Making payments easy is, well, a much more uphill rocky path.

Can Starbucks Pull A Payments Pied Piper With Musical Mobile Money?

Starbucks is working with Spotify on a music deal, one where Starbucks customers will be able to easily download songs from the Starbucks playlist. Here's the hook: It's a backdoor route to more mobile payments.

Before you dismiss this as too bizarre to have any payments impact, music has had some surprising influences on retail purchases. To be precise, it's not the music itself as much as allowing the shopper to be in control of the music.

Starbucks is working with Spotify on a music deal, one where Starbucks customers will be able to easily download songs from the Starbucks playlist. Here's the hook: It's a backdoor route to more mobile payments.

Global Wrap: In China, 360,000 Mobile Payment Viruses Detected In 2015

This week's wrapup of payments news around the globe brings us to Brazil, China, Nigeria, the Netherlands, France, India, Canada and the U.K..

In China, 360,000 Mobile Payment Viruses Detected In 2015. As many as 25.05 million mobile phone users in 2015 became victims of various viruses in China amid the growing popularity of mobile payment in the country, according to a report from the Tencent Research Institute and reported by ChinaDaily.com.

This week's wrapup of payments news around the globe brings us to Brazil, China, Nigeria, the Netherlands, France, India, Canada and the U.K..

Carrier Billing’s New Friends May Prove To Be PF Good Fortune

Carrier billing is hardly a new concept, but some coverage has focused on renewed carrier billing efforts from the likes of Microsoft, Apple, Amazon and Google. Part of the reason that carrier billing has not, thus far, gone very far is that most consumers trust their carriers less than a convicted child molester politician. But carrier trust and likability aside, carrier billing has—on paper—a lot going for it. And payment facilitators are uniquely positioned to benefit from this move.

Carrier billing sidesteps some security concerns because the payment details reside with a company that already has them. Although that's certainly not risk-free, it's a zero increase in risk. More precisely, it's less risky than turning over payment credentials to an unknown merchant for a one-time transaction, especially if it's a faceless e-commerce site. From the merchant's perspective, there is the potential for much lower fees as interchange—in the traditional sense—is gone, especially if the consumer pays that carrier bill via check or, much more likely, ACH.

Carrier billing is hardly a new concept, but some coverage has focused on renewed carrier billing efforts from the likes of Microsoft, Apple, Amazon and Google. Part of the reason that carrier billing has not, thus far, gone very far is that most consumers trust their carriers less than a convicted child molester politician. But carrier trust and likability aside, carrier billing has—on paper—a lot going for it. And payment facilitators are uniquely positioned to benefit from this move.

How Obamacare Ushered In PF-Friendly Payments

Payment facilitator Softheon is an old hand at handling healthcare insurance matters, "dating back to the Romneycare days," said Softheon CEO Eugene Sayan. But Softheon these days—contrary to the PF reputation of focusing only on small businesses—works with the biggest of the U.S. insurance companies, processing a healthy percentage of Obamacare health plans, along with quite a few state plans.

What makes Softheon's move especially interesting is that it was able to position a new system for payments on top of a new system for insurance. "We took payment reform and piggybacked it onto healthcare reform," Sayan said. The twist is that when Softheon started with healthcare insurance, payments had almost universally been done by check, with a smattering of direct withdrawals. Using payment cards for insurance premiums was unheard of then. Thanks to Softheon and others, that's no longer true.

Payment facilitator Softheon is an old hand at handling healthcare insurance matters, "dating back to the Romneycare days," said Softheon CEO Eugene Sayan. But Softheon these days—contrary to the PF reputation of focusing only on small businesses—works with the biggest of the U.S. insurance companies, processing a healthy percentage of Obamacare health plans, along with quite a few state plans.

Small Biz Mobile Weakness Is PF Strength

Forget online banking, from old-fashioned desktops and tablets. New stats show that transactions and financial interactions from mobile-only banking alone last year surpassed those done in physical branches, according to figures published Tuesday (Jan. 12) by Javelin Strategy and Research.

But as much as this reaffirms conventional wisdom that mobile is taking over almost all forms of payments, it’s far from universal. This banking mobile embrace is distinctly not happening with smaller community banks as they mirror the same mobile problems that are plaguing small businesses in just about every other vertical. And therein lies the PF opportunity.

Forget online banking, from old-fashioned desktops and tablets. New stats show that transactions and financial interactions from mobile-only banking alone last year surpassed those done in physical branches, according to figures published Tuesday (Jan. 12) by Javelin Strategy and Research. But as much as this reaffirms conventional wisdom that mobile is taking over almost all forms of payments, it’s far from universal. This banking mobile embrace is distinctly not happening with smaller community banks as they mirror the same mobile problems that are plaguing small businesses in just about every other vertical. And therein lies the PF opportunity.

Podcast: The Tricks To Mastering The PF ROI

Just because a business adopts a payment facilitator business model, that doesn't mean that its executives let those new procedures touch every aspect of their business. But not doing so can literally cost a business money by robbing it of some of the benefits that initially attracted those execs to the PF model.

New PF companies run that risk "if we don't do a good job of building the metrics that measure the success of our throughput, as in how many apps an hour, what volumes are we looking at, what SIC codes?" said Joni Floyd, a 35-year veteran ISO exec, who penned a column about these conundrums last week, in our new podcast. "A lot of times, the financial operations or the settlement accounting of an organization doesn't really change when you go from a strict direct merchant to a sub-merchant model. All of the chargeback fees might be dropped into the same general ledger account. Sub-merchant and direct merchant losses might not be recorded correctly," Floyd said. "One of the challenges to the back-office of the operation, in parallel with implementing the payment facilitator model, is making sure that our financial operations team records the expenses relative to both direct merchants and sub-merchants so that we don't overburden our sub-merchant categories with expenses that don't pertain to them, like chargebacks, write-offs due to risk or bankruptcies."

Just because a business adopts a payment facilitator business model, that doesn't mean that its executives let those new procedures touch every aspect of their business. But not doing so can literally cost a business money by robbing it of some of the benefits that initially attracted those execs to the PF model.

Global Wrap: China’s Ping++ Issues Funding Statement With No Amounts

This week's look at payments around the world takes us to China, Russia, Costa Rica and Canada. Here's something you don't see every day: A funding round news release that somehow opts to not reveal the amount raised. Isn't that the whole point of issuing a funding news release?

That said, this is what Ping++ said said, in its official statement: "Ping++, an integrated payment firm in China, recently announced that it has raised tens of million dollars during its series B round of financing. New investors China Broadband Capital Partners, L.P. (CBC) and Shengjing Technology led this new financing round, which also included the existing investors Sequoia Capital and Linear Ventures. The moneyfrom this round will be used in team expansion, in order to enrich the product line, and further establishment of the base system."

This week's look at payments around the world takes us to China, Russia, Costa Rica and Canada. Here's something you don't see every day: A funding round news release that somehow opts to not reveal the amount raised. Isn't that the whole point of issuing a funding news release?

MasterCard’s Payments-Integrated Fridge Leaves Futurists Cold

When MasterCard used the Consumer Electronic Show on Tuesday (Jan. 5) to unveil its Groceries By MasterCard program, it was an all-too-common payments trend: the introduction of an interesting product with long-term potential, but with the initial version being so limited as to be almost pointless.

The idea behind the Groceries introduction is compelling. The concept is that the card brand would integrate payments deep within Samsung’s new Family Hub refrigerator, a first-class example of the Internet Of Things becoming reality. That is until you start asking questions.

When MasterCard used the Consumer Electronic Show on Tuesday (Jan. 5) to unveil its Groceries By MasterCard program, it was an all-too-common payments trend: the introduction of an interesting product with long-term potential, but with the initial version being so limited as to be almost pointless.

With Lyft Investment, Is GM Getting Out Of The Car Business Or Are Cars Getting Out Of The GM Business?

When Lyft announced on Monday (Jan. 4) that it had just closed a $1 billion round of funding—which included $500 million from General Motors—it struck some as puzzling. Why would an automaker like GM want a big chunk of a car-on-demand service? Did Toyota ever make a huge strategic invest in Yellow Cab? The answer lies in huge imminent changes within the car industry, as it inches its way from a product business to a service business.

The other half-billion came from more traditional investors, with the Kingdom Holding Company dropping $100 million (bringing Kingdom's total Lyft investment to $250 million) and the rest coming from Janus Capital Management, Rakuten, Didi Kuaidi and Alibaba. This all brings Lyft's current valuation to about $5.5 billion. But where's the strategic link between a car-maker and a ride-sharer? That's where things get interesting.

When Lyft announced on Monday (Jan. 4) that it had just closed a $1 billion round of funding—which included $500 million from General Motors—it struck some as puzzling. Why would an automaker like GM want a big chunk of a car-on-demand service? Did Toyota ever make a huge strategic invest in Yellow Cab? The answer lies in huge imminent changes within the car industry, as it inches its way from a product business to a service business.

Apple Envisions P2P In Every Possible Way

With Apple's P2P rollout and partnerships getting closer, it's not surprising that Apple was granted a Patent for the approach last month. But what was not expected was how inclusive and extensive Cupertino envisions P2P being, with the capability integrated into almost every iPhone function.

"It’s clear that Apple is planning to provide an OS-wide payments integration that provides merchants with marketing benefits such as the ability to promote certain deals directly into the OS, such as geo-location based promotions into Maps, or via e-mails or instant messages, all with the ability to compete purchase/pre-order with one click based on Apple Pay enrollment and identity information stored on the device," said Rick Oglesby, a senior analyst with payments consulting firm Double Diamond Group, Oglesby argues that this is the logical next move for Apple, as Apple Pay moves into its second-year year with growing market maturity and acceptance.

With Apple's P2P rollout and partnerships getting closer, it's not surprising that Apple was granted a Patent for the approach last month. But what was not expected was how inclusive and extensive Cupertino envisions P2P being, with the capability integrated into almost every iPhone function.

The Confusing Side Of Chase Pay

When Chase rolled out Chase Pay late last year, it risked customer confusion because it was adding a new payment mechanism to the Chase mobile packages already offered. Chase customers already have a Chase Visa card and, based on Chase’s recommendation, more than a million of those cards are already loaded into Apple Pay. Now Chase Pay will be automatically added to the Chase mobile app that already has 21 million active Chase customers, which guarantees there will be a significant overlap with the users of Apple Pay. The goal of Chase Pay is to have all 21 million Chase customers use Chase Pay with their existing Chase-issued credit, debit, and prepaid cards for in-store payments, which of course means they will need to learn how to use Chase Pay.

Cardholders will retain all the same rewards and consumer protections using Chase Pay as they have with their existing cards. Currently the Chase web site identifies the primary benefit as merchant discounts. But Chase customers that already have Chase cards provisioned into Apple Pay or Android Pay will confront an impossibly confusing choice relative to acceptance. Since Chase Pay will have a limited acceptance footprint that is different than the limited footprint associated with the NFC-based competitors, it strikes Mercator that a customer will simply become even more unsure what mobile app is accepted at which merchant locations and will revert instead to the tried and true physical card.

When Chase rolled out Chase Pay late last year, it risked customer confusion because it was adding a new payment mechanism to the Chase mobile packages already offered. Chase customers already have a Chase Visa card and, based on Chase’s recommendation, more than a million of those cards are already loaded into Apple Pay. Now Chase Pay will be automatically added to the Chase mobile app that already has 21 million active Chase customers, which guarantees there will be a significant overlap with the users of Apple Pay. The goal of Chase Pay is to have all 21 million Chase customers use Chase Pay with their existing Chase-issued credit, debit, and prepaid cards for in-store payments, which of course means they will need to learn how to use Chase Pay.

Why Are Merchants So Afraid Of Mobile Payments?

With all of the hoopla surrounding mobile payments, there is often little attention paid to the pragmatic obstacles faced by retailers in the field. And those obstacles are causing a river of fear, loathing and more fear among merchants when they consider mobile payments. Today, the ease in which a customer can order a pizza is becoming almost as important as the recipe for the sauce. But when it comes to mobile, it's all about ordering, loyalty, and offers—pretty much everything but payment. Why is payment not top of mind? From the chain’s perspective, it's an ugly topics about increased costs and added complexities. For many of my restaurant clients, mobile payments cause more problems than it solves.

Let's not beat around the bush: there is loathing among the restaurant industry when it comes to payment card processing and the associated costs. They still are angry about EMV. I am constantly being asked what can be done with technology to reduce or mitigate these costs. "Can the delivery driver swipe a card at the customer's door? Will that help? If the customer orders online, but picks up their pizza in the restaurant, can we just authorize the transaction online and then cancel it and re-do it in the restaurant to get a card present rate? Can we look at alternative forms of payment that will reduce our overall payment processing costs?" And while these are all good ideas, each one comes with technical and operational challenges that are non-trivial and, in some cases, can make the situation worse than before.

With all of the hoopla surrounding mobile payments, there is often little attention paid to the pragmatic obstacles faced by retailers in the field. And those obstacles are causing a river of fear, loathing and more fear among merchants when they consider mobile payments. Today, the ease in which a customer can order a pizza is becoming almost as important as the recipe for the sauce. But when it comes to mobile, it's all about ordering, loyalty, and offers—pretty much everything but payment. Why is payment not top of mind? From the chain’s perspective, it's an ugly topics about increased costs and added complexities. For many of my restaurant clients, mobile payments cause more problems than it solves.

Payment Patent Package: Using Beacons To Shrewdly Choose Checkout Lanes

This week's holiday-theme gragbag of payments patents and patents pending focuses on privacy—and why no one should have it. PayPal was issued a Patent on Tuesday (Jan. 5) for a way to use retailer-based wireless beacons to calculate how much a shopper is buying and to then send them to the best checkout lane. It may or may not be the best lane for that shopper, but it will be the best to move the greatest number of customers out as quickly as possible. The patent argued that the good of the many outweighs the good of the few.

"At various merchant locations, such as a merchant's retail store, a user may browse items and/or services for sale from the merchant and select various items/services for purchase from the merchant. These items/services may be grouped in areas together, such as a produce or bakery of a shopping market or a computers or televisions section of an electronics store. Based on the amount of items/services purchased, the user may spend a different amount of time completing a checkout and payment. For example, purchasing one bag of apples may be very quick; however, purchasing enough vegetables, meat, condiments, and hamburger buns for a barbeque may take a considerably larger amount of time," the Patent said.

This week's holiday-theme gragbag of payments patents and patents pending focuses on privacy—and why no one should have it. PayPal was issued a Patent on Tuesday (Jan. 5) for a way to use retailer-based wireless beacons to calculate how much a shopper is buying and to then send them to the best checkout lane. It may or may not be the best lane for that shopper, but it will be the best to move the greatest number of customers out as quickly as possible. The patent argued that the good of the many outweighs the good of the few.

Global Wrap: Visa Europe Falling Out Of Love With Bitcoin

In Visa Europe's end-of-the-year payments wrap, it went out of its way to indicate that when it comes to virtual currencies, the Euro cardbrand has a roving eye.

"When 2015 arrived, a lot of innovation chatter in Fintech focused on Bitcoin, but as we leave the year, that focus has shifted substantially to the blockchain. If we think back to how it was perceived a year ago and then how it is understood today, it’s clear that another transformation is happening," the Visa Europe post said. "2015 has turned blockchain into something the industry has to live with. It is no longer a choice anymore. Recent news speculating about the identity of its creator and the formalisation of virtual money as a commodity, just makes it more real than ever before."

In Visa Europe's end-of-the-year payments wrap, it went out of its way to indicate that when it comes to virtual currencies, the Euro cardbrand has a roving eye.

Swing The Risk And Benefit From The Math

As an industry, we can immediately grasp the benefit and value of the Payment Facilitator model. We can examine, cipher and build the mathematical equations around the cost/benefit of expedited on-boarding, the value of aggregated funds, reduced cost of signing and supporting as well as the increased sales funnel due to expanded MCC’s.

What we are minimizing, or perhaps overlooking all together in the value chain formula, is the shift in the type of loss category experienced with traditional direct merchant portfolios as compared to a PayFac operating sub-merchant model. In traditional direct portfolios, loss categories that skew to the high end of the scale typically include bankruptcies or other financial interruptions, merchant/cardholder collusion/bust out schemes and cardholder fraud that results in Chargeback losses. The common theme of these loss categories - they are event driven and typically unpredictable.

As an industry, we can immediately grasp the benefit and value of the Payment Facilitator model. We can examine, cipher and build the mathematical equations around the cost/benefit of expedited on-boarding, the value of aggregated funds, reduced cost of signing and supporting as well as the increased sales funnel due to expanded MCC’s.

Just What The Payments Industry Needs: The Mike Tyson Digital Wallet

When Bitcoin Direct on Monday (Jan. 4) unveiled the Mike Tyson Digital Wallet, it was asking for trouble. You know it's a bad sign when your marketing move is so awful that Time Magazine can't resist making fun of it.

The point of a celebrity endorsement is that the celebrity's brand has some positive attributes—bravery, intelligence, beauty, talent—that a company wants attributed to its brand. What exactly was the positive association Bitcoin Direct had in mind? How would this make consumers more comfortable using Bitcoin? In the world of payments marketing, this is arguably the most "what were these people smoking?" move since Softcard—known then as ISIS (which itself was an interesting bit of name association)—hired a sleight-of-hand artist to demonstrate its mobile wallet at the South by Southwest conference in Austin back in 2012.

When Bitcoin Direct on Monday (Jan. 4) unveiled the Mike Tyson Digital Wallet, it was asking for trouble. You know it's a bad sign when your marketing move is so awful that Time Magazine can't resist making fun of it.

Is TargetPay/WalmartPay A Return To Payments Yesteryear?

When word came out last month that Target was preparing its own mobile wallet app called TargetPay, which followed Walmart's confirmed Walmartpay, which itself followed the announcement of ChasePay, it started to feel as though the payments world was de-evolving into an earlier era.

In the days before Visa and MasterCard came to dominance, almost every major retailer had their own payment card (the Macy's card, the Bloomingdale's card). From a customer experience perspective, it became clear that allowing shoppers to pay for everything with just one or two cards would much more effectively encourage plastic purchases. Fast-forward now to mobile payments in 2016. We are now seeing two distinct camps: the one-for-all-and-all-for-one camp featuring Google Pay, Apple Pay, PayPal and potentially even MCX's CurrentC; and the one-for-one group with WalmartPay, TargetPay and Starbucks. (To be precise, Starbucks is a footnote here, given its use of ApplePay.)

When word came out last month that Target was preparing its own mobile wallet app called TargetPay, which followed Walmart's confirmed Walmartpay, which itself followed the announcement of ChasePay, it started to feel as though the payments world was de-evolving into an earlier era.

Walmart Pay: For The Retailer Who’s Given Up Trying To Get His Way

When Walmart last week introduced Walmart Pay, it was shown to be a simple app that would accept "any major payment type" but it would only work at Walmart. In short, it was the last thing that interchange-fee-hating Walmart wanted to do, especially in the mobile world. MCX's original vision, a merchant utopia where transactions were done in the non-interchange grab-the-money-directly-from-the-shopper's-bank-account universe and one app was used at thousands of different merchant stores, was Walmart's dream.

Mike Cook is the Walmart Senior VP/Assistant Treasurer who initiated the idea of MCX and pushed it so aggressively that many involved—and especially those who chose to not be involved—said the name virtually stood for Mike Cook Exchange. When Walmart Pay was announced, it was Cook whose name was on a statement issued to the media. Said Cook: "We remain committed to MCX, and recently launched acceptance of CurrentC in all of our locations in the Columbus market. We view Walmart Pay and CurrentC as complementary mobile payments solutions, and expect the two to build off each other’s success." Walmart expects "the two to build off each other's success"? If Walmart had even the slightest confidence that MCX and CurrentC were going to enjoy even a modicum of success, Walmart Pay wouldn't have been rolled out. It's true they will support both—there's not a lot of reason to not do so—but Walmart Pay is everything Walmart didn't want to do.

When Walmart last week introduced Walmart Pay, it was shown to be a simple app that would accept "any major payment type" but it would only work at Walmart. In short, it was the last thing that interchange-fee-hating Walmart wanted to do, especially in the mobile world. MCX's original vision, a merchant utopia where transactions were done in the non-interchange grab-the-money-directly-from-the-shopper's-bank-account universe and one app was used at thousands of different merchant stores, was Walmart's dream.

Washington State’s Disappearing New Money Transmitter Rules

On Monday (Dec. 14), the Washington state Department of Financial Institutions said that it was about to change the ways payment processors can get waivers from money transmission licensing requirements. The changes were to kick in Jan. 1. But by Wednesday (Dec. 16), the page with the announcement had vanished, instead displaying a "page not found" error. A search on the state DFI site still returns the page during a search. (Guys, if you’re going to hide a page, don't forget to clear cache and remove it from site search results. Geez, do we have to tell you everything about hiding stuff from the public?) Fortunately, we copied the text of the page before it disappeared.

Giving processors a mechanism to not being considered a money transmitter is ostensibly a good thing. But like everything else that touches state and federal regulatory efforts, few good things ship without booby-traps. Deana Rich, president of Rich Consulting and also Partner/Director of Strategy for PaymentFacilitator.com, said the risk is not mostly with the state issuing the rules—Washington state in this case—but with other states and how they may choose to interpret that waiver request. "If you say to one state 'I want to be exempt from your rules,' other states might say, 'Hmmmm. Why did you say this to Washington? I'm going to look at you much more carefully now,'" Rich said.

On Monday (Dec. 14), the Washington state Department of Financial Institutions said that it was about to change the ways payment processors can get waivers from money transmission licensing requirements. The changes were to kick in Jan. 1. But by Wednesday (Dec. 16), the page with the announcement had vanished, instead displaying a "page not found" error. A search on the state DFI site still returns the page during a search. (Guys, if you’re going to hide a page, don't forget to clear cache and remove it from site search results. Geez, do we have to tell you everything about hiding stuff from the public?) Fortunately, we copied the text of the page before it disappeared.

‘Twas Two Months After Liability Shift And At Every Store, Not A Merchant Was Dipping, Not Even A.C. Moore

It's one of the payments industry's worst-kept secrets that EMV merchant acceptance has been nothing shy of dreadful and the reasons for that are many. But an intriguing survey by the independent ConsumerWorld has put some numbers and quite a few names on the naughty/nice list of EMV supporters. It seems that a liability shift these days can only get a cardbrand so far.

In exploring almost 50 of the largest national and regional retail brands between Dec. 1 and Dec. 5, ConsumerWorld found that although almost all had installed EMV-friendly terminals (RadioShack was the only holdout), 75 percent of them had not yet been activated.

It's one of the payments industry's worst-kept secrets that EMV merchant acceptance has been nothing shy of dreadful and the reasons for that are many. But an intriguing survey by the independent ConsumerWorld has put some numbers and quite a few names on the naughty/nice list of EMV supporters. It seems that a liability shift these days can only get a cardbrand so far.

Payments Patent Potpourri: A Way For Visa To Ride The Payment Rails Faster

This is our weekly plunge into some of the more interesting patents awarded in the payments space.

Visa Needs To Ride The Rails Faster—And These Are Literally Rails. On Tuesday (Dec. 15), Visa was granted a patent that deals with how transactions can be approved quickly enough for the increasingly-popular mobile public transit payments.

This is our weekly plunge into some of the more interesting patents awarded in the payments space. Visa Needs To Ride The Rails Faster—And These Are Literally Rails. On Tuesday (Dec. 15), Visa was granted a patent that deals with how transactions can be approved quickly enough for the increasingly-popular mobile public transit payments.

The Struggles Of Social Media Authentication For PFs

On December 8, Facebook said that the number of active business Pages on Facebook has grown to 50 million, a 25 percent increase since 40 million in April. This casual announcement from Facebook is significant for a few reasons, not the least of which is that it confirms what payment facilitators have known for years: Social payment needs are soaring.

Specifically, FB's stats illustrate the explosive, global growth in the number of small merchants while simultaneously reminding merchants how much they need to embrace social media as both a marketing and communications tool.

On December 8, Facebook said that the number of active business Pages on Facebook has grown to 50 million, a 25 percent increase since 40 million in April. This casual announcement from Facebook is significant for a few reasons, not the least of which is that it confirms what payment facilitators have known for years: Social payment needs are soaring.

Global Wrap: Russia Offers Card Brand Alternative, Citi Guts Loyalty Benefits In Australia

This week's reports—from Russia, Taiwan, Australia, China, Singapore, Sri Lanka and Canada— show the continued shifts in payments strategies across the globe.

Russian Banks Issue First Payment Alternative To Visa, MasterCard. The move on Tuesday (Dec. 15) reveals the Mir card, which translates to "peace," "world" and "Bite me, U.S. card brands." According to a story in The Rakyat Post, Mir was issued "by a string of banks, among them Gazprombank, Rossiya bank and others blacklisted by the West following Moscow’s annexation of Crimea from Ukraine last year."

This week's reports—from Russia, Taiwan, Australia, China, Singapore, Sri Lanka and Canada— show the continued shifts in payments strategies across the globe.

PaymentFacilitator Takes Time Off For The Holidays

Whether it's for Christmas, Hanukkah, Kwanzaa or New Year's Day, PaymentFacilitator.com will briefly suspend its insights, mirth and payment processing pleasantries after this issue until Jan. 2, 2016.

May you all have pleasant holidays, wherever you are and whatever you celebrate.

Whether it's for Christmas, Hanukkah, Kwanzaa or New Year's Day, PaymentFacilitator.com will briefly suspend its insights, mirth and payment processing pleasantries after this issue until Jan. 2, 2016. May you all have pleasant holidays, wherever you are and whatever you celebrate.

Deloitte: Ignorance Isn’t Bliss. It’s Killing Mobile Payments

On Wednesday (Dec. 9), Deloitte released a major mobile report and concluded that mobile payments is suffering from a payments industry self-inflicted wound: an almost criminal lack of shopper and store associate education about mobile payments.

This is one of those good news/bad news situations. The good news is if the payments industry leaders act smart, this problem can not only be solved, but reversed. Consumer and store employee education will sharply boost mobile payments usage—and that will on top of a continual influx of new mobile shoppers as more people upgrade to NFC-friendly smartphones. The bad news is—when was the last time you saw a lot of payments industry leaders acting smart?

On Wednesday (Dec. 9), Deloitte released a major mobile report and concluded that mobile payments is suffering from a payments industry self-inflicted wound: an almost criminal lack of shopper and store associate education about mobile payments.

Gift Cards Are Soaring. Keep Gifting, But For Heavens Sake, Stop Carding

A report released Tuesday (Dec. 8) projected U.S. gift card spend will hit $130 billion in 2015, an increase of more than six percent compared with last year. The stats from the ninth annual CEB TowerGroup report were hardly surprising, so why note it? Is it time the industry seriously considering changing the name of gift cards?

The stored value mechanisms are increasingly likely to be digital. And unlike their payment card counterparts—which even in Apple Pay appear as pictures of their plastic rectangular historical selves—the so-called giftcards are running away from their plastic ancestry. And run quickly they should. The next step will be P2P transactions, with a parent or a friend zapping someone $100 that can only be spent at Walgreens. Shortly after that, the gift transaction might be limited to not a specific store, but to a product category. Why? Let's say a parent is sending money to a college-attending offspring and wants the money going to grocery fruits and vegetables and not beer and music.

A report released Tuesday (Dec. 8) projected U.S. gift card spend will hit $130 billion in 2015, an increase of more than six percent compared with last year. The stats from the ninth annual CEB TowerGroup report were hardly surprising, so why note it? Is it time the industry seriously considering changing the name of gift cards?

Payment Card Attorney Encourages Credit Unions To Reject Home Depot Data Breach Settlement

In a conference call on Monday (Dec. 7) organized by MasterCard, credit unions and other financial institutions were encouraged to reject data breach settlement offers from Home Depot, arguing that the offers are too vague.

In a blog post from the Credit Union National Association that described that conference call, Joseph Guglielmo, lead counsel for financial institutions in the case, was quoted as making the key presentation. "Until Home Depot discloses all of the facts relating to its agreement with MasterCard, we recommend that financial institutions reject any settlement that requires them to release their claims in court and does not offer a significant reimbursement for their losses, beyond what they’re already entitled to,” Guglielmo was quoted as saying.

In a conference call on Monday (Dec. 7) organized by MasterCard, credit unions and other financial institutions were encouraged to reject data breach settlement offers from Home Depot, arguing that the offers are too vague.

SamsungPay Admits It Won’t Deliver Wearable Payments Until Next Year

Just what the world of mobile payments needs to boost consumer confidence: Missed delivery deadlines. In a Tweet reply to a consumer, SamsungMobile US has confirmed that SamsungPay didn't make its November '15 promised U.S. payment support for the wearable GearS2 smartwatch. The Tweet apologized for the delay—without explaining its cause—and promised that SamsungPay will happen "in 2016. Stay tuned for more information."

This is especially problematic given that Samsung pushed the payments capabilities as it sold those watches. The fallout from this delay doesn't only hurt Samsung. When an industry segment is as young as mobile payments, we can't afford these kinds of delays. Why is it so damaging? Mobile payments demand a change in behavior, which is hard enough on its own. But what happens when those watch owners get frustrated by their inability to make payments? It will feed their fears that mobile payments really doesn't work and that it's too risky an experiment with which to entrust their hard-earned money.

Just what the world of mobile payments needs to boost consumer confidence: Missed delivery deadlines. In a Tweet reply to a consumer, SamsungMobile US has confirmed that SamsungPay didn't make its November '15 promised U.S. payment support for the wearable GearS2 smartwatch. The Tweet apologized for the delay—without explaining its cause—and promised that SamsungPay will happen "in 2016. Stay tuned for more information."

Payment Patent Potpourri: MasterCard Wants To Combine Purchase History With Police Files

Patents and Patent Pendings issued give a fascinating glimpse into the thoughts, strategies and possible future product plans of payments company executives. Although many issued patents never morph into products, someone thought the idea was worth preserving as an option.

But it can also include plenty of "What the heck were they smoking?" ideas. This week's batch of Patents and Patent Pendings—from Visa, MasterCard, Paypal and eBay—doesn't disappoint.

Patents and Patent Pendings issued give a fascinating glimpse into the thoughts, strategies and possible future product plans of payments company executives. Although many issued patents never morph into products, someone thought the idea was worth preserving as an option. But it can also include plenty of "What the heck were they smoking?" ideas. This week's batch of Patents and Patent Pendings—from Visa, MasterCard, Paypal and eBay—doesn't disappoint.

Global Wrap: In Australia, MC Exec Lashes Out At Apple/Amex Deal

This week's global payments report has investments from Mexico, India and the U.K., an Australian cyber currency IPO delayed for the fifth time, a Canadian Amex small merchant initiative and a MasterCard exec lashing out at the Apple/Amex deal in Australia.

There's more fallout from Apple's decision to launch in Australia (and Canada, for that matter) only with American Express cards. This time, it's from a MasterCard exec crying foul, arguing that regulators take a more lax regulatory position with Amex than with other card brands. Eddie Grobler, division president of MasterCard Australasia, said "Apple Pay launching in Australia with Amex proprietary cards was a symptom of its ability to charge merchants much higher fees than Visa or MasterCard and therefore having much fatter margins to share with Apple, which has been demanding a cut of the fees paid to banks before allowing them onto Apple Pay."

This week's global payments report has investments from Mexico, India and the U.K., an Australian cyber currency IPO delayed for the fifth time, a Canadian Amex small merchant initiative and a MasterCard exec lashing out at the Apple/Amex deal in Australia.

The Periodic Visa/MasterCard Obit Is As Wrong As It Is Boring

Throughout the years, the biz obituary has been repeatedly written for Visa and, to a lesser extent, MasterCard. Just about every movement that has threatened to destroy them—such as mobile firms creating their own rails to handle payments—has generally made them stronger, such as when those same mobile firms ended up realizing that it's cheaper to just use what the card brands already spent billions to create.

Every few years, another supposed card-brand-killer comes up. Remember how Durbin was supposed to be the end of Visa? And then it was ISIS/Softcard and Google Wallet? Not only were those obits wrong then, but given the realities today of card-brand-controlled tokenization, it's even more wrong now. The latest obit crafted was this investment column, which even went so far as to pencil in a date for the Visa/MasterCard tombstone, with a hed declaring "MasterCard and Visa Stock Could Crumble in 2016." (An old journalism professor years ago told a colleague that he should look at any headline that says "could" or "may" and see if it would be just as true were it changed to "could not" or "may not." If it was, kill that headline.)

Throughout the years, the biz obituary has been repeatedly written for Visa and, to a lesser extent, MasterCard. Just about every movement that has threatened to destroy them—such as mobile firms creating their own rails to handle payments—has generally made them stronger, such as when those same mobile firms ended up realizing that it's cheaper to just use what the card brands already spent billions to create.

RentMoola Deal Signals Major Upheaval In The Rental World

In the world of payment facilitators, it's hard to envision a segment more in need of payments updates than apartment rentals—one of the last nature preserves for the American Check. A deal announced on Tuesday (Dec. 1) between RentMoola and MasterCard is a very optimistic sign.

The deal itself is simple, but the potential implications are anything but. The deal positions MasterCard as RentMoola's preferred payment brand in the U.S. and Canada, which that tenants and condo owners get an unspecified preferred rate "as well as (again, unspecified) rewards with exclusive offers." This arrangement will include MasterPass "in early 2016," which presumably means any time before July. Replacing checks with payment cards is a step in the right direction, but where rental payments can really shake things up is when the process bypasses the landlord.

In the world of payment facilitators, it's hard to envision a segment more in need of payments updates than apartment rentals—one of the last nature preserves for the American Check. A deal announced on Tuesday (Dec. 1) between RentMoola and MasterCard is a very optimistic sign.

Amex Quietly Shuts Down Its Small Biz Saturday Credit Offers

For the last five years, American Express has championed its Small Business Saturday campaign the day after Black Friday, an attempt to get shoppers to refocus their attention on small local businesses. But this year, it quietly dropped a credit it gave to shoppers who participated (the amounts varied, but it was $30 last year).

Amex confirmed that it halted the incentives and said that it had replaced the cash with other program elements. Amex spokesperson Sravanthi Agrawal listed some of what they are doing instead of issuing the credits. The small business initiative is a very good idea, but when trying to persuade shoppers to change their retail habits, there is little—nay, there is nothing—more effective than a direct cash credit. No number of Neighborhood Campion programs or community events is going to be nearly as persuasive as a $30 credit going directly to the shopper.

For the last five years, American Express has championed its Small Business Saturday campaign the day after Black Friday, an attempt to get shoppers to refocus their attention on small local businesses. But this year, it quietly dropped a credit it gave to shoppers who participated (the amounts varied, but it was $30 last year).

Payment Patent Potpourri: PayPal and MasterCard Get Creative On Authentication, Plus Can Thunder Predict Transactions?

The U.S. Patent Office has been busy approving some wacky payment ideas and we're going to periodically tell you about some of our favorites. The winners this week are two unrelated ideas on mobile-based authentication from PayPal and MasterCard—including the length of a shopper's finger, how they walk and bits of their voice conversations—plus a MasterCard idea on exploring weather-to-purchase correlations on an individualized basis.

This Patent, issued on Tuesday (Dec. 1), is based on the length of a consumer's finger in a secondary fashion. What it actually does is ask the user to create a specific drawing, a task that will be done in a unique way by consumers because of their hand designs and other factors.

The U.S. Patent Office has been busy approving some wacky payment ideas and we're going to periodically tell you about some of our favorites. The winners this week are two unrelated ideas on mobile-based authentication from PayPal and MasterCard—including the length of a shopper's finger, how they walk and bits of their voice conversations—plus a MasterCard idea on exploring weather-to-purchase correlations on an individualized basis.

MasterCard Survey Finds That Australians Prefer NFC Over Cash. But That’s Not The Whole Story

In a survey that MasterCard commissioned in Australia, most participants said that they preferred contactless payments compared with cash. But the fineprint tells a different—and more perplexing—story. The card brand said the survey audience was "1,005 Australians aged between 18-64 years old, who have a credit or debit card." Nothing about them having an NFC-friendly smartphone, which is an important detail when gauging the interest and acceptance of contactless payments.

Of those surveyed, only 64 percent said they preferred contactless to cash, which means 36 percent still preferred cash. (See why it's critical to know if they even have the ability to do mobile payments?) Even worse, it wasn't a reference to all cash payments, but it was limited to "small transactions under a $100 instead of entering their PIN," MasterCard said. That raises the question of what would happen to that 64 percent stat when it tops $100 and PIN-entry becomes an issue? Does paper money regain its favored spot in Australian consumer wallets?

In a survey that MasterCard commissioned in Australia, most participants said that they preferred contactless payments compared with cash. But the fineprint tells a different—and more perplexing—story.

Use Apple Pay, Get Free Rides On The London Underground

The only viable long-term way to get shoppers to change their preferred payments method is to give them a reason to do so. Whether that's a discount for using NFC rather than plastic or greenbacks, coupons/discounts that are only available using a specific payment method or some other perk, consumers need to get something concrete. This is the bulk of the message that MCX is screaming. Someone at Apple is paying attention.

With its U.K. rollout, MasterCard announced free Apple Pay travel days until the end of the year, but only on Mondays. Technically, the fares aren't free but riders will have those fares reimbursed. "Customers can travel on Tube, buses, tram, DLR, London Overground and most National Rail services in London," said a MasterCard statement. "From a standing start to today, over 220 million journeys have been made using contactless bank cards and devices with over one million contactless journeys made every day. Currently, contactless journeys made across all modes make up nearly 25 percent of pay as you go journeys." More to the point, though, those contactless payments have generated non-travel contactless payments.

The only viable long-term way to get shoppers to change their preferred payments method is to give them a reason to do so. Whether that's a discount for using NFC rather than plastic or greenbacks, coupons/discounts that are only available using a specific payment method or some other perk, consumers need to get something concrete. This is the bulk of the message that MCX is screaming. Someone at Apple is paying attention.

Global Wrap: WeChat Unveils Overseas Social Payments, The Importance Of Amex In Australia

The first week of December shows a lot more international payments activity, with this week's news spotlighting shifts in Australia, China, the Netherlands, Africa and Germany.

When Apple Pay was launched in Australia last month, the fact that only Amex cards were supported was unusual. (And statements from MasterCard that cash in Australia is losing to mobile and contactless raised more questions than they answered.) But some of the explanations for that situation are now becoming clear.

The first week of December shows a lot more international payments activity, with this week's news spotlighting shifts in Australia, China, the Netherlands, Africa and Germany.

Court Of Appeals Speaks Up For The Payments Industry

When the Seventh U.S. Circuit Court of Appeals on Monday (Nov. 30) slapped down the Cook County sheriff for trying to cut off payments on behalf of Backpage.com, the appellate court in effect set new rules for payment processors and card brands. The panel didn't voice an objection to Visa and MasterCard opting to cut off Backpage, but merely to a law enforcement agent trying to persuade—bully?—those businesses.

In short, the panel stood up for the payments industry and ordered that Sherriff Thomas J. Dart not "coerce or threaten credit card companies, processors, financial institutions, or other third parties with sanctions intended to ban credit card or other financial services from being provided to Backpage.com."

When the Seventh U.S. Circuit Court of Appeals on Monday (Nov. 30) slapped down the Cook County sheriff for trying to cut off payments on behalf of Backpage.com, the appellate court in effect set new rules for payment processors and card brands. The panel didn't voice an objection to Visa and MasterCard opting to cut off Backpage, but merely to a law enforcement agent trying to persuade—bully?—those businesses.

WeChat Cuts Global Money Transfer Deal With Western Union

In a deal that could make Tencent-owned social media platform WeChat into a serious payments player, WeChat announced Tuesday (Nov. 17) a deal with Western Union that allows WeChat's U.S. users to send money cross-border to 200 countries and territories, all while riding Western Union's rails.

With conflicting laws, industry regulations and security concerns, simplified global money transfers has been a top PF priority. "Consumers are able to fund the money transfer utilizing a debit card, credit card or bank account and easily direct the funds to a Western Union retail agent location around the world, and to a mobile wallet or bank account where available," said a joint statement from WeChat and Western Union. "WeChat together with its sister product Weixin in China had over 650 million of monthly active user accounts at end of September 2015."

In a deal that could make Tencent-owned social media platform WeChat into a serious payments player, WeChat announced Tuesday (Nov. 17) a deal with Western Union that allows WeChat's U.S. users to send money cross-border to 200 countries and territories, all while riding Western Union's rails.

MasterCard Thinks It Can Standardize Mobile Loyalty. And It Might Be Right

For mobile payments to move into the massive adoption phase, some version of loyalty/couponing will be essential. Otherwise, once the novelty wears off, there are simply no sustainable reasons for shoppers to stick with mobile. But with every mobile player preparing to somehow push loyalty, the chance of having conflicting incompatible technology is all-but-certain. Can MasterCard change that?

On Tuesday (Nov. 17), the number two card brand introduced a loyalty middleware specification that it hopes will be adopted widely enough to give mobile loyalty a chance to grow seamlessly. Given that few if any mobile payment schemes will be offered without support for at least one issuer's MasterCard, the card brand seems a sufficiently politically neutral player to sidestep the usual vendor resistance. In MasterCard's statement, the brand said it's proposed specification "enables mobile applications to offer a seamless connection between payment, promotions and loyalty redemption. It enables consumers to select their loyalty card, the coupons/promotions they want to redeem, and make a payment in a single or double tap at a contactless terminal."

For mobile payments to move into the massive adoption phase, some version of loyalty/couponing will be essential. Otherwise, once the novelty wears off, there are simply no sustainable reasons for shoppers to stick with mobile. But with every mobile player preparing to somehow push loyalty, the chance of having conflicting incompatible technology is all-but-certain. Can MasterCard change that?
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